Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A13 5G - Prepaid Smartphone - Black
Average customer rating
4.4
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
18
4 Stars
19
3 Stars
0
2 Stars
0
1 Star
1
94%of customers recommend this product.
(
32 out of
34)
Customer Reviews for Boost Mobile - Samsung Galaxy A13 5G - Prepaid Smartphone - Black
Customer Rating
4
Overall a good phone.
on February 18, 2022
Posted by: Acmpr959
overall the phone is a 8/10. the main negative comment has to be the lcd display. not only does it pick up every fingerprint that comes near it but it feels as if it was not properly polished. the display has an almost matte finish feel to it. it doesn't feel smooth when you run your finger across the screen.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible battery and sensor
on May 28, 2022
Posted by: Inthewoods16
from Pryor, OK
[This review was collected as part of a promotion.] my battery dies within hours will not charge hardly at all and my touch screen and finger print sensor barely work it randomly clicks things and goes places i'm not wanting it to i lose service out of no where without moving disappointment is all this is
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Edward Smith, Social Commerce, June 1, 2022
Hi Inthewoods16, thank you for your feedback on your Galaxy A13. We are more than happy to provide support for your battery and service concerns with some helpful links below. Thank you again for your feedback and being a valued Samsung user.
Battery:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.youtube.com/watch?v=sAR7URtDC4Y
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Connectivity:
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
Update:
https://www.samsung.com/us/support/troubleshooting/TSG01001149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Battery:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.youtube.com/watch?v=sAR7URtDC4Y
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Connectivity:
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
Update:
https://www.samsung.com/us/support/troubleshooting/TSG01001149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Written by a customer while visiting Samsung US
Customer Rating
5
Step Into A New Galaxy
on June 29, 2022
Posted by: Anonymous
from Elyria, Ohio
Expertise:Expert
[This review was collected as part of a promotion.] I have been apart of the Samsung Family going on roughly 8 and a half years, and I must say I love all of the Galaxy phones I've ever had. It was love at first sight, the first time I've ever laid eyes on my first Galaxy phone. The sleeknes and the ease of maneuverability thru the phone is amazing . My family and I have all Samsung products thru out our house. From Televisions to smart phones, we have it all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on June 29, 2022
Posted by: Zenrab
[This review was collected as part of a promotion.] Great speed, storage and ease of use. Great budget phone
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone for the price
on November 28, 2022
Posted by: Coolman911099
from Troy ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Good phone for what it is. Soud have more a bit more storage out of the box but overall a desert phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 4, 2022
Posted by: Sweetswag
from Michigan
[This review was collected as part of a promotion.] I bought this last week and I couldn't be happier..the speaker sounds great..the pictures are so clear..overall great device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung A135g experience
on December 5, 2022
Posted by: Swayzo
from Apopka, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] Works great and great photos as well. I'm enjoying the service it gives
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Fast and reliable
on December 5, 2022
Posted by: Samgalaxy
from Reading pa
[This review was collected as part of a promotion.] I didn't give 5 stars only because my device isn't compatible with a lot of apps that my husband's a32 does. Kind of a bummer but other then that. I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US