Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer, KSM150PS - Medallion Silver
Customer Rating
4
Easy
on June 14, 2026
Posted by: Cindy@bakealot
[This review was collected as part of a promotion.] I am enjoying it. I haven’t had it long enough to do a lot with it, but have liked what I’ve done. The motor does make a sound that sounds as if it is trying to stay on. I’m hoping that is normal?
This was a gift as I started making bread. Although I will use it for other things, such as ice cream, it is a failure at mixing dough. It bogs down as soon as the dough starts to come together. I guess I will have to knead by hand. Very disappointed in this aspect of the machine. I don’t bake otherwise so I hope it works with ice cream. I’d just as soon return it.
Response from Kitchen AidBy KitchenAid Small Appliance, February 9, 2026
Dear Kharris, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #378773616 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
[This review was collected as part of a promotion.] I returned my 4 1/2 qtr and bought the 5 qt. I was excited when it came and I unboxed it and put it in my kitchen. I went to adjust the paddle and I could it turn the screw to adjust the paddle up or down. I was very upset but after about 1 month I’d tried to adjust it and I was able to adjust it. It works great