From the sad motor that can barely make it through a two rounds of bread mixing to the difficulty of attaching a mixing head, this is probably the worst investment I’ve made to my tiny business.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Reviews, KitchenAid, January 2, 2026
Dear Stephens, Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with.
[This review was collected as part of a promotion.] This mixer is not that great and had a terrible experience. The mixer was left with a burnt smell and stopped working after trying to make a bread dough. After it stopped working, it started working again after 45+ minutes and stopped again after few minutes of running at the recommended speed which not only ruined the dough but also my experience. On top of that the latch for the bowl is really stiff to work with making every single baking experience difficult. I wasn't aware of the return/exchange policy of kitchenaid but they make it impossible to do so. Now I have this mixer that doesn't serve the purpose and is difficult to work with and I can't even exchange it. Simply NOT WORTH the money!!
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, June 12, 2025
Dear Kaus, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 291667309 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
[This review was collected as part of a promotion.] This machine runs like a dream. It handles heavier loads like a champ. I often make two loaves and it effortlessly kneads them without struggling.
[This review was collected as part of a promotion.] It is beautiful and functional. It exceeds my expectations. No need to read the instructions . It operates exactly the same as my 30 year old one which still works. I wanted something bigger and more powerful and pretty enough to keep on the countertop. I donated my function ing old one,
[This review was collected as part of a promotion.] It's a bit louder than my other kitchen aid tilt head mixer. Also you have to take the attachment off and drop it in the bowl to take the bowl off.
[This review was collected as part of a promotion.] I purchased this right after Christmas because my previous stand mixer was not large enough for me to make two loaves of bread at a time without the dough climbing all the way up the hook! It is a good stand mixer, but it is really meant for ALL larger recipes. I find that if I do want to make just one loaf, I need to scrape a LOT to get it all incorporated. This isn't just a larger, but still accommodating set, it really does want a larger recipe. With that being said, it seems very powerful and I did get a wider range of choices for colors this time, which was nice. I don't, however, appreciate the lack of communication after the email I sent on the night of purchase was not responded to. It's been about 3 weeks and nothing! Makes me slightly nervous for communication if I ever had a bigger problem.