Customer reviews from usa.canon.com
Canon - CanoScan Flatbed Color Image Scanner with Z-Lid Expansion Top
Average customer rating
3.9 out of 5
3.9
(45 Reviews)
Open Ratings Snapshot
Rating breakdown 45 reviews
5 Stars
24
4 Stars
6
3 Stars
5
2 Stars
5
1 Star
5
68%of customers recommend this product. 
(
26 out of 38
)
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Customer Reviews for Canon - CanoScan Flatbed Color Image Scanner with Z-Lid Expansion Top
Customer Rating
2 out of 5
2
LiDE 210 Software Incompatible with Win 7
on January 9, 2014
Posted by: Mohabee
I purchased this scanner for its "easy set up and satisfactory scanning," which was touted by an online retailer. Reviews seemed favorable at that site, and the price was right.
Unfortunately, the software that accompanied the scanner is apparently not compatible with Win 7 Home Edition,on a 64 bit laptop computer. The hard drive on this machine is empty, and this software was the second installed, after the security software.
I get a continuous "Navigator has stopped working" error message, when I try to use the scanner with its factory software. Many attempts to restore or remove the software, updates via the Canon wevsite, and consultation with Canon service reps have not solved this problem.
So I'm going with a laborius work-around, which is unsatisfactory for scanning multiple photos or documents in one "session". Not satisfactory, since this is not fast,and my time is money.
Overall, the scanner is compact, is lightweight, and has features I wish I could use. So I give this scanner a "2" for its overall lack of usability.
Pros: Compact Design, High resolution, High-speed scanning, lightweight
Cons: Difficult to use, software not compatible with win 7
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3 out of 5
3
on August 15, 2011
Posted by: by1120
from New Jersey
Disappointed that scanning is not as clear-cut or easy to use as an older model (LIDE 55) that I use at work. Reading the manual is a "must" to even get started whereas older version's Toolbox simply asks: copy, print, save, file?
Pros: Compact Design, High resolution
Cons: Difficult to use
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2 out of 5
2
Broke after 20 scans
on June 9, 2012
Posted by: INeedToScan
The bulb in the scanner would work on an off. Now after about 20 scans the bulb never lights up. How can this thing be broken after barley being used.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
basic and buttons don't work
on May 28, 2018
Posted by: p4mc4k3
I don't know if it's a bad driver or bad hardware, but the buttons don't work. I've seen a few forums with suggestions, and apparently the only one that works is to edit your registry. Don't get me wrong, it does scan but it's not as good as expected.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2 out of 5
2
Be a techie to use
on August 5, 2014
Posted by: MD Terp 66
from Omaha, Nebraska
Better be a techie to install and use this in Windows 8. Installation can't find Windows 8 as OS (doesn't offer Win 7 either). Has addendum for running on Windows 8. Installation does not build a icon, so you have to create shortcut yourself, by finding a file name not used in the documentation. Box stated 4800 dpi, but I have not found a setting greater than 1200. Box states runs in Win 8, but documentation is terrible. Box states 10 second scans, but best I did was 30 seconds.
Pros: Compact Design, one cable operation
Cons: Difficult to use, Slow-speed scanning, Low resolution, poor documention
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3 out of 5
3
on December 29, 2011
Posted by: gracie
from CA
For the money, the CanoScan LiDE 210 is okay. I am a Mac user and have had other scanners that scan directly to iPhoto. This scanner does not do that. You must scan to the desktop, several steps involved here, or use the e-mail function and drag from the e-mail to iPhoto. Either of these steps is time consuming when a large number of photos are being scanned. I supposed if you are a Windows user, it might be okay. I am very disappointed in this. My old CanoScan did scan to iPhoto. I can't imagine why this is missing in the new one.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Unusable
on March 8, 2014
Posted by: kathy
Installation was easy and was looking forward to organizing the paperwork until I tried to scan the first document. Every document had a 1/2 inch of unscanned material. A solid black area was in it's place. Will return.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Great with Windows 8.1
on October 26, 2014
Posted by: Boatman
from Amelia Island, FL
Works GREAT!
Using with Microsoft Windows 8.1 .
Also works GREAT with Nuance PaperPort V14.5 scanning software.
I bought one for at home, and one for the office.
Written by a customer while visiting usa.canon.com
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