This is my 3rd PMD Clean because they are AMAZING! 1st was the small, 2nd & 3rd was the gold and now I'm so excited to have one at home and one to travel with!!
Response from PMD BeautyBy Customer Service, November 1, 2024
We’re thrilled to hear that you’re on your third PMD Clean Pro and loving it! It’s great that you have one for home and another for travel—such a smart way to keep your skincare routine going wherever you are.
Awesome device! Had an issue with it and they replaced it no problem.
Response from PMD BeautyBy Customer Service, November 8, 2024
We’re so happy to hear that you’re loving the PMD Clean Pro Gold and that any issues were quickly resolved with a replacement. We appreciate your feedback and are thrilled you had a smooth experience with our customer service
This is my second device, decided to splurge and buy the one with gold but had it for about two months and the gold started coming off. Barely even used the gold side. They sent me a new one but I'm sure the same will happen to this one only a matter of time. I should have just stick with the cheaper version.
Response from PMD BeautyBy June 8, 2022
Hello! We are sorry you are having issues with the gold coming off! Can you please reach out to our customer service team at info@trypmd.com and they would be happy to assist in getting your device replaced for you! Thank you!
Love how it cleans, the gold feel so good with the regenerist. I love the cleaner.
Response from PMD BeautyBy Customer Service, November 19, 2024
Thank for taking the time to leave a review. We are happy t hear that you are loving the Clean Pro Gold and how it cleans--not to mention how the heat on the gold side feels!!!
I ordered the pmd clean pro gold. Before this I was using water with a really nice microfiber cloth. My face is softer, and it seems to be of great quality. I never really thought I'd spend so much money on a face tool, but I'm glad I did. I also purchased the cleanser, moisturizer, spray, and refresh. All great products. I admit, I'm getting closer to 50 and just wanted to feel about my facial skin, and the wrinkles that were starting to appear. And they're getting better. Not going away, but definitely my skin is much smoother and not looking so... well.. old.
Response from PMD BeautyBy Customer Service, November 21, 2024
We’re so happy to hear you’re loving your PMD Clean Pro Gold and all the products you’ve tried! It’s great that you’re noticing smoother, softer skin, especially as you’re focusing on your skin's health and minimizing those fine lines. It’s never too late to invest in yourself, and we’re thrilled that it’s making a difference! Thanks for sharing your journey with us, and keep enjoying that refreshed, glowing skin!
Loved this product so much and was seeing a dramatic difference in my aging skin. I'm super disappointed ??. I haven't had this long and I was going to buy my daughter and my friend one but it started peeling after about two months of use
Response from PMD BeautyBy Customer Service, September 16, 2024
We appreciate your sharing your experience. This certainly should not have happened. PMD stands behind their products and are happy to replace items that are defective due to a manufacturing defect--which this definitely is.