Customer reviews from PMD Beauty
PMD Beauty - Clean Pro Silver Facial Cleansing Device - Sky
Average customer rating
4.6 out of 5
4.6
(30 Reviews)
Open Ratings Snapshot
Rating breakdown 30 reviews
5 Stars
24
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
1
33%of customers recommend this product. 
(
1 out of 3
)
Best Buy Privacy Policy
Customer Reviews for PMD Beauty - Clean Pro Silver Facial Cleansing Device - Sky
Customer Rating
3 out of 5
3
Fine for what it is
on June 9, 2025
Posted by: Allie
from Minnesota
Gender:Female
Verified Purchase:Yes
It's good, for what it is. It does not exfoliate half as well as my old Clarisonic Mia Smart, which had rotating bristles that really cleared my skin. It also had an app, wherein I could set the duration and the intensity. Unfortunately, that product was discontinued, and mine finally died, so I'm trying the PMD.
This device mostly just vibrates, and I doubt that its little nubs do much of anything. After using it, I can still rub off areas of dead skin using just my fingers, so it's definitely not doing much. But I do think maybe I'm getting some toning benefits from the face-hammering? I hope so, because it's not a very pleasant feeling.
The lack of a timer and program settings feels like a regression, even though I spent about the same on this device as on my old scrubber. Cycling through buttons and keeping track of timing is mental energy I'd rather spend on something else.
The heat setting is nice, but I don't think it actually does much. All in, the PMD Clean Pro Silver is better than nothing, but nowhere near as useful as an exfoliating device with rotating scrubber.
No, I would not recommend this to a friend.
Response from PMD BeautyBy Customer ServiceJune 19, 2025
Thank you for taking the time to share your experience with the PMD Clean Pro Silver. We truly appreciate your honest comparison and understand that transitioning from a discontinued favorite can be challenging. The PMD Clean Pro was designed with SonicGlow™ technology and ultra-hygienic silicone for a gentle yet effective cleanse.

Your feedback regarding the exfoliation intensity, timer settings, and overall user experience is incredibly valuable and will be shared with our product development team. We're glad to hear you're noticing potential toning benefits and enjoying the heat feature, and we hope the device continues to support your skincare goals. If you have any questions or would like guidance on how to get the most out of your PMD Clean Pro Silver, our customer care team is always here to help.
Written by a customer while visiting PMD Beauty
Customer Rating
4 out of 5
4
Good tool
on January 1, 2025
Posted by: bmcgaughey
from Central Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like the heated side of the tool. I use it on my face after applying my serum. The cleaning side does a good job also. The reason I gave it a four is because it is difficult to get in the crease around my nose.
I would recommend this to a friend!
Response from PMD BeautyBy Customer ServiceJanuary 3, 2025
Thank you for taking the time to share your feedback on the Clean Pro Silver. We love hearing that our customers, like us, love the heat option on the Clean Pro. We are so happy to hear that it is working well for your skincare routine. We understand that getting into the crease around your nose, when cleansing your skin can be tricky. There are some longer bristles at the top of the Clean Pro that may be able to better reach those creases. We truly value your input!
Written by a customer while visiting PMD Beauty
Customer Rating
1 out of 5
1
Had Breakouts
on December 30, 2024
Posted by: SJ
Verified Purchase:Yes
Not good. I had breakouts after using it for couple of days.
No, I would not recommend this to a friend.
Response from PMD BeautyBy Customer ServiceJanuary 3, 2025
Thank you for sharing your experience with the Clean Pro Silver. When first using products like the Clean Pro, it is not uncommon for your skin to purge the impurities that are deep in the pores. The technology on the Clean products bring these impurities to the surface of the skin (purging). Within continued use, the purging typically goes away within 3-4 weeks.
Written by a customer while visiting PMD Beauty
Customer Rating
4 out of 5
4
I like the Silver heated part
on September 23, 2023
Posted by: Neil N.
This is a nice product and I liked the heating of the silver plate on the back. The scrub part was okay, but the best part was the heated silver. I just wish the heat was a lot more.
Response from PMD BeautyBy October 2, 2023
We are glad that you shared your experience.
Written by a customer while visiting PMD Beauty
Customer Rating
3 out of 5
3
Not sure
on July 8, 2023
Posted by: Vered B.
It's ok. I like my jade tool better except that it cracked. I got the silver one hoping it would help my skin more and I have noticed a slight difference just in that the silver plate protrudes a bit more from the actual handle which doesn't necessarily feel as great but is easier to clean. We'll see what has a better result though. Better results are still yet to be seen.
Response from PMD BeautyBy Customer ServiceJune 21, 2024
The Clean Pro Jade and the Clean Pro Silver both the four vibration modes as well as the heat functions, but, as you mentioned, the natural stones can crack if they are dropped or fall over. Natural cracks are covered under warranty but a drop or a fall are not. Our team is happy to help you get the device you prefer at a generous discount.
Written by a customer while visiting PMD Beauty
Customer Rating
5 out of 5
5
Former Clarisonic User
on April 21, 2023
Posted by: Amanda R.
I used the Clarisonic brush for over 10 years so when I first started using PMD it took about a week to get used to it and I was worried I wouldn't adjust. Now I like it even more than the Clarisonic brush! It's also a huge bonus not to have to replace brush heads every 3 months.
Response from PMD BeautyBy Customer ServiceOctober 31, 2024
We are glad that you like the PMD Clean Pro Silver. It’s completely understandable to take a little time to adjust, and we’re thrilled that you’ve found it to be a better fit for your routine. The convenience of not having to replace brush heads every few months is definitely a game changer!
Written by a customer while visiting PMD Beauty
Customer Rating
5 out of 5
5
Awesome buy!!
on February 13, 2023
Posted by: Junelle H.
I absolutely love this facial messager! It's helps get makeup and dirt off your face and the other side is warm and feels so good when you apply your serums and moisturizers. This is a win win for me !!????
Response from PMD BeautyBy February 17, 2023
Win Win, we love hearing that!!! Thank you so much for sharing, our SonicGlow Technology is really great for removing makeup, dirt and grime.
Written by a customer while visiting PMD Beauty
Customer Rating
5 out of 5
5
I see and feel the difference
on November 8, 2022
Posted by: Toney R.
I use it every morning and evening. My skin feels smoother and softer!
Response from PMD BeautyBy November 14, 2022
Hi Toney,
We are SO Happy to hear you like your PMD Personal Microderm. Thank you!
Written by a customer while visiting PMD Beauty
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