[This review was collected as part of a promotion.] I was expecting this to be a heavy duty mixer. While making pasta dough with the hook the motor was seizing. I reduced the recipe by half (so from 8 to 4 servings) and the mixer still struggles and gets hot and emits a smell. I can’t imagine had I had the standard unit.
[This review was collected as part of a promotion.] I love the large capacity. The ease of use. I bake a lot and large quantities. This allows me to do it at one time and not have to work in small batches. I love all my attachments and accessories.
I bought this product in January. Excited to use my mixer only to find out it doesn't work. I tried all the trouble shooting options. Nothing to my avail. I am in total tears as I had save up to get this upgrade from the previous one. All my money gone down the drain. The attachments are shedding, just too many issues for one mixer. I am very much disappointed
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, May 21, 2026
Dear Ren, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#387799329 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Buy the original stand mixer with the base mount. This thing is not great. The touch points do not even mix the ingredients without scraping the bowl every mix, down no matter how I adjust the screw located behind the bowl.
Response from Kitchen AidBy KitchenAid Small Appliance, May 15, 2026
Dear Becca, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#387300635 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Don’t buy. They get broken less than a year and because it was made long time ago go like is you fault no help. Not worth the money. The controller is broken and you can control the speed.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliances, March 5, 2026
Dear Lisbeth, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid stand mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 380609302 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team