Customer reviews from xerox.com
Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Average customer rating
4
(137 Reviews)
Rating breakdown 137 reviews
5 Stars
85
4 Stars
12
3 Stars
13
2 Stars
13
1 Star
14
64%of customers recommend this product.
(
9 out of
14)
Customer Reviews for Xerox - Wireless Color Laser Printer, All-In-One, Print, Scan, Copy, Fax - Black/White
Customer Rating
3
color bleeding
on May 12, 2022
Posted by: Michelle C
from Florida
When my print job changes from one with red in it to black and white the entire left hand margin has a faded pink tint to it. I do not know how to make this go away.
I also find it is slow to start printing compared to my last laser printer. It is louder as others mention but due to where it is in my office this has not been a problem.
Response from xerox.comBy Xerox Customer Support, May 19, 2022
I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this. We searched our Knowledgebase and found a few articles that may help you:
Reduce Print Noise: https://www.support.xerox.com/en-us/article/en/2154768.html
Residual or Ghost Image: https://www.support.xerox.com/en-us/article/en/2148529.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Reduce Print Noise: https://www.support.xerox.com/en-us/article/en/2154768.html
Residual or Ghost Image: https://www.support.xerox.com/en-us/article/en/2148529.html
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
Great printer
on September 27, 2023
Posted by: Johnny
from Abington pa
Great printer works very well -very easy to use-gets the job done right
Written by a customer while visiting xerox.com
Customer Rating
5
Very versatile
on January 7, 2024
Posted by: Associate Professor
from South Florida
I bought this printer when I retired to support my needs for part-time teaching. The printer was easy to set up and use and has been a real support in my work.
Written by a customer while visiting xerox.com
Customer Rating
3
on February 1, 2024
Posted by: riri63
Je l"ai acheté il y a peine un an , content de cette imprimante, par contre j'ai commandé 4 cartouches neuves et d'origine, aujourd'hui pas moyen d'imprimer en couleur j'ai appelé le service de chez Erox et on me dit qu'il faut je m'inscrive et que l'on va m'envoyer un devis etc..... je précise que j'ai simple changé les cartouches et vu le cout!! donc si quelqu'un aurait une solution?
Belle journée.
Belle journée.
Response from xerox.comBy Xerox Customer Support, February 8, 2024
I apologize that you are experiencing problems with your Xerox VersaLink C235 device. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page:
Will Not Print in Color:https://www.support.xerox.com/en-us/article/KB0332953
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Will Not Print in Color:https://www.support.xerox.com/en-us/article/KB0332953
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
Farewell to ink drama
on February 13, 2024
Posted by: Pete
from Nashville, TN
I always had a cheap printer with ink cartridges and never used it frequently but it seemed like every time I did need to print the ink would be dried up or something was clogged and it was so frustrating because it seemed like it never worked when I needed it.
The C235 and toner isn't cheap but I love it as it just works consistently and I never have to worry about dried up ink when I finally do get to a point when I need to print.
Written by a customer while visiting xerox.com
Customer Rating
3
Does not do automatic 2-side scanning.
on March 19, 2024
Posted by: ITguy
from Michigan
I was disappointed with this product. Setup and printing is really easy but the scanning is not. The scan option is, by default, not shown on the printer's home screen. (Why?) Scanning to a pc is not straight-forward or easy. Last as mentioned in the title, this will not do automatic 2-side scanning. Meaning you can't put a 2-sided doc in the feeder tray. It also will not save the scan as a PDF. I think I would have been better off getting a separate document scanner and printer then this all-in-one.
Response from xerox.comBy Xerox Customer Support, April 29, 2024
I apologize that you are experiencing problems with your C235 device. We would be happy to help you resolve this.
We recommend you check out the Print and Scan Experience app which supports scan to PDF and two-sided scanning: https://www.xerox.com/en-us/office/software-solutions/xerox-print-and-scan-experience-app
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
We recommend you check out the Print and Scan Experience app which supports scan to PDF and two-sided scanning: https://www.xerox.com/en-us/office/software-solutions/xerox-print-and-scan-experience-app
If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
Written by a customer while visiting xerox.com
Customer Rating
5
Excellent machine
on March 22, 2024
Posted by: bdakan
from California
[This review was collected as part of a promotion.] This is the 3rd Xerox I've purchased and I will never by another brand. The machine works fantastically, doesn't jam, on scanning, like others in the same category.
Written by a customer while visiting xerox.com
Customer Rating
5
Great Printer!!
on May 6, 2024
Posted by: Mariza
from Belgrade, Montana
[This review was collected as part of a promotion.] Great multi function printer!! Fast and easy to use by the whole team at Belgrade Liquor!!
Written by a customer while visiting xerox.com