Customer reviews from hp.com
HP - 116A Standard Capacity Toner Cartridge - Black
Average customer rating
4.3
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
60
4 Stars
7
3 Stars
5
2 Stars
0
1 Star
9
92%of customers recommend this product.
(
34 out of
37)
Customer Reviews for HP - 116A Standard Capacity Toner Cartridge - Black
Posted by: Stevemcw
from Amarillo
Verified Purchase:Yes
great Product!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: G Dennis
Verified Purchase:Yes
The toner is fine. It took nearly two weeks to get the toner. Delivery could be improved.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
Does not work due to ridiculous HP region locks
on April 26, 2022
Posted by: private_name
Verified Purchase:Yes
This toner does not work on my printer because I purchased my printer in another country. It's absurd that HP places region locks on its printers!
Response from hp.comBy Amanda , HP Care, May 3, 2022
Hello,
Your situation appears upsetting. Our ink and toner cartridges are designed to read ink from the same country as the printer. This measure was implemented to prevent fraudulent cartridges from being manufactured abroad and sold online as HP cartridges. I understand your situation is the exception, as the printer was purchased abroad. Return the cartridge at www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/. Sorry again for the experience.
Amanda
HP Care
www.hp.com/support/
Your situation appears upsetting. Our ink and toner cartridges are designed to read ink from the same country as the printer. This measure was implemented to prevent fraudulent cartridges from being manufactured abroad and sold online as HP cartridges. I understand your situation is the exception, as the printer was purchased abroad. Return the cartridge at www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/. Sorry again for the experience.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: kyar
Verified Purchase:Yes
The HP 116A Yellow Laser Toner arrived and I put it back into my storage closet so I have it available to replace when the current cartridge is spent.
Features
5
Written by a customer while visiting hp.com
Posted by: CCharm
from New Jersey
Verified Purchase:Yes
Good quality. I like that the cartridge is easy to install.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: KjoyME
from Alfred, Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was first time replacing an ink cartridge so was a little apprehensive, but it was very easy to do. My printer is back in business!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MGDA
from Miami
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have bought the four toners (4 colors) for my printer after typing ih HP system the printer type and selected the toner the system itself offered to me! I bought and they simply DON'T work! Such a waste of money!
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, March 1, 2021
Hi,
I regret the inconvenience, but I'm not sure what is wrong with the toners. Perhaps they are the incorrect ones. You can check that at:
hp.com/go/suresupply
Instructions for completing the return and exchange process are at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I regret the inconvenience, but I'm not sure what is wrong with the toners. Perhaps they are the incorrect ones. You can check that at:
hp.com/go/suresupply
Instructions for completing the return and exchange process are at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Cokeman
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quality Product ,The Ink came Quickly! I will continue To Order!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com