Customer reviews from Zwilling.com
ZWILLING - Sorrento Plus 2-pc Double-Wall Glass Coffee Mug Set - Clear
Average customer rating
4.9
(951 Reviews)
Rating breakdown 951 reviews
5 Stars
864
4 Stars
76
3 Stars
6
2 Stars
1
1 Star
4
98%of customers recommend this product.
(
877 out of
896)
Customer Reviews for ZWILLING - Sorrento Plus 2-pc Double-Wall Glass Coffee Mug Set - Clear
Customer Rating
5
Amazing mugs
on June 7, 2026
Posted by: 7093
Frequency of use:Daily
Excellent craftsmanship, insulation and durability.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
3
Disappointed
on June 5, 2026
Posted by: 2WhiteHummers
Frequency of use:Daily
The good: Great glass weight. Doesn't feel fragile as other brands I've tried from China.
The sad: You can feel the heat from your hot drink on the outside wall of the cup. The double wall needs more of an air gap between the inner and out glass to prevent this. Although a more durable glass cup, it does not maintain your hot drink temperature as well as two other brand double wall cups I've purchased.
Signed,
Disappointed
Signed,
Disappointed
No, I would not recommend this to a friend.
Response from Zwilling.comBy Customer Care, June 8, 2026
Thank you for sharing your feedback with us!
We’re truly sorry to hear that this product did not meet the Zwilling quality you’re familiar with. Your input is very important to us, and we’ll use it to continue improving our products. We appreciate you taking the time to let us know, and we hope to have the chance to provide you with a better experience in the future.
We’re truly sorry to hear that this product did not meet the Zwilling quality you’re familiar with. Your input is very important to us, and we’ll use it to continue improving our products. We appreciate you taking the time to let us know, and we hope to have the chance to provide you with a better experience in the future.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Worth it
on May 31, 2026
Posted by: Tmac619
Frequency of use:Daily
Amazing quality and design. Works perfectly. Excellent insulation, durability and ergonomics!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
4
on May 31, 2026
Posted by: Aunt Grace
Very very light weights, I can't feel hot,cold,
looking good
looking good
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
on May 31, 2026
Posted by: Person123
Frequency of use:Daily
Nice size and shape for drinking tea. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
4
New cup addition
on May 31, 2026
Posted by: SChach
Frequency of use:Daily
These cups are a great addition to our cup collection. Love the insulation and craftsmanship!
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting Zwilling.com
Customer Rating
5
Amazing Invention
on May 29, 2026
Posted by: JAP7
Frequency of use:Daily
This product is truly amazing because of its insulation feature. You’ll never have to worry about getting burned while drinking or simply holding and transporting it. Very stable. You can set it down without having to look at it. Simply brilliant for coffee lovers not to mention its contemporary look.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Favorite glasses
on May 27, 2026
Posted by: Jrocha
Frequency of use:Daily
I bought these glasses before and always love the quality and look. Zwilling products are top quality
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com