Customer reviews from hp.com
HP - OmniBook X Laptop Computer 16" 3K Touch Screen Intel Core Ultra 7 16 GB - Eclipse Gray
Average customer rating
3.9 out of 5
3.9
(68 Reviews)
Open Ratings Snapshot
Rating breakdown 68 reviews
5 Stars
38
4 Stars
7
3 Stars
10
2 Stars
4
1 Star
9
58%of customers recommend this product. 
(
19 out of 33
)
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Customer Reviews for HP - OmniBook X Laptop Computer 16" 3K Touch Screen Intel Core Ultra 7 16 GB - Eclipse Gray
Customer Rating
5 out of 5
5
Great buy!
on January 13, 2026
Posted by: Ladyrockell
Verified Purchase:Yes
My daughter love her laptop! I am very pleased with the purchase!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Not Good
on March 4, 2026
Posted by: Sadiah
from FL
Verified Purchase:Yes
This is the first laptop I’ve had such a bad experience with. The keyboard has stopped working multiple times, the face unlock doesn’t work well, and the system has frozen several times. It’s not fast at all. I still have plenty of storage space left, but the laptop is very slow and keeps getting stuck.
The keyboard is the biggest problem because it often stops working. Sometimes I can’t even sign in with my PIN because the keyboard doesn’t respond, and the face recognition doesn’t work either. This has been the worst laptop experience I’ve had.
Honestly, I’m wondering if this laptop is really new.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Room for improvement
on March 13, 2026
Posted by: Akinari
from Milwaukee, WI
Verified Purchase:Yes
Areas for improvement:
* Software. Windows 11 is hot garbage, and the HP software bundled with it isn't any better. "HP AI Companion" is what, exactly? I bought this laptop partly to play with AI, but this isn't any of the models or tools I've heard of. It also wants me to log in before I can do anything else, so I won't be using it. There are also frequent popups from something called "Omen Gaming Hub". I certainly didn't ask for that. I opened it to see what it was and it seems to be an ad platform. Some search results recommend against uninstalling it, so I guess I'm stuck with it. You can at least disable the notifications.
* Keyboard layout. While I appreciate the lack of 10-key area, I wish they would have found space for separate home, end, page up and page down keys. The power button should not be a key on the keyboard. Also, full-sized arrow keys would be a plus.
* Track pad. I want physical buttons. I don't want to tap with two fingers for right click, I want to click a right button. I don't care if that would make the pad area smaller. I'd accept a trackball if it had physical buttons.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great OmniBook
on January 8, 2026
Posted by: Ted X
from Detroit, Mi
Verified Purchase:Yes
Read
Really nice laptop. Probably my 8th HP personal laptop. Have never had a problem with any of them. This OmniBook is the nicest by far. Fast, great screen, very good WiFi. Very happy!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great sale price, impressive performance.
on January 8, 2026
Posted by: R.Obee
from Kansas
Verified Purchase:Yes
Incredible graphics, processing speed and keyboard. Replaced old tower unit.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Sooo cool!!!
on January 10, 2026
Posted by: KnottMe
from Rochester New York
Verified Purchase:Yes
Works supper fast, comes with free trials to multiple different things, it’s made of good quality materials, and last, but not least, even at full price it’s totally worth it. :))
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good Value
on January 23, 2026
Posted by: Rodger W
Verified Purchase:Yes
An all in one laptop that can be made with several options. A serious operating system for students, business owners or family.
Get the extended warranty for piece of mind.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
A+ on the OLED screen, C- on the keyboard
on February 23, 2026
Posted by: Sam M ATX
from Austin Texas
Verified Purchase:Yes
It's a really big laptop! It's completely my fault for ordering this model, but it's really too big for my traveling needs. OLED screen is super nice and bright. I just don't like the keyboard; I constantly have trouble finding my home keys and the typing touch is nothing like the Z book (my work laptop).
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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