Customer reviews from greenworkstools.com
Greenworks - 1700 PSI and 1.2 GPM Pressure Washer
Average customer rating
4.3
(1,535 Reviews)
Rating breakdown 1,535 reviews
5 Stars
1,069
4 Stars
233
3 Stars
55
2 Stars
45
1 Star
133
86%of customers recommend this product.
(
1,202 out of
1,401)
Customer Reviews for Greenworks - 1700 PSI and 1.2 GPM Pressure Washer
Customer Rating
4
Works well not a fan of the pressure hose
on February 27, 2023
Posted by: Auto-detailer/home use
from Hampton roads
Gender:Male
Tool works great. I am not a fan of the provided high pressure hose. The hose comes tightly coiled and wants to remain that way, causing it to get tangled and kinked if not careful
Pros: Convenient, Cost-Saver, Quiet, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy GreenworksTools, February 28, 2023
Hello,
We want to thank you for providing feedback to us about your pressure washer and we are very thrilled that you love your tool. We are sorry that it keeps coiling up on you and sometimes gets tangled. Sometimes the hoses are coiled up for a long period of time and with the material on the inside of the hose, can take some time to straighten out.
Please know that our designers and product developers will occasionally read these comments, so we really appreciate it when customers share their thoughts with us.
We want to thank you for providing feedback to us about your pressure washer and we are very thrilled that you love your tool. We are sorry that it keeps coiling up on you and sometimes gets tangled. Sometimes the hoses are coiled up for a long period of time and with the material on the inside of the hose, can take some time to straighten out.
Please know that our designers and product developers will occasionally read these comments, so we really appreciate it when customers share their thoughts with us.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product, better service
on February 26, 2023
Posted by: PowerJim
from Denver, CO
Gender:Male
I bought this about 2 years ago and have used it to wash the car and power wash my huge deck. It has worked perfectly. However I just took it out to wash the car and the motor assembly broke. I called GreenWorks service and after sending a picture of the issue and diagnosing the part the service person told me that they would send me a brand new unit. I was honestly expecting to pay for a new part, so was happily surprised!
Pros: Easy to Use, Quiet, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 27, 2023
Hello PowerJim,
Thank you for your review. We are sorry to hear about your issue with your Greenworks Pressure Washer. We are happy to hear you have reached out to us and that our Experience team was able to assist you with your warranty claim. We really appreciate you letting us know about your excellent customer service you received. We thank you for your ongoing support!
Thank you for your review. We are sorry to hear about your issue with your Greenworks Pressure Washer. We are happy to hear you have reached out to us and that our Experience team was able to assist you with your warranty claim. We really appreciate you letting us know about your excellent customer service you received. We thank you for your ongoing support!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Efficient Machine
on February 25, 2023
Posted by: Spring Cleaning
from Naples, Florida
Gender:Male
I had an older Greenworks pressure washer. Had it over 8 years. Was time to replace it. There was one primary brand I was after. Greenworks. Bought another one. Went to a higher pressure and more features. Bought the surface cleaner also. Just used it to wash a sidewalk and concrete pad just outside the garage. What normally took almost 2 hours was done in 35 minutes. Likely used less water. If time savings and water savings equals return on investment, then I’m off to a good start.
Pros: Convenient, Cost-Saver
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 27, 2023
Hello Spring Cleaning
We appreciate you taking the time to leave positive feedback about your newly purchased pressure washer. We are happy to hear that you are enjoying it and it is saving you time and money because that's the feedback we want to hear! If it ends up that you are having an issue with the pressure washer, please contact Customer at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues. Thank you for being a valued Greenworks customer.
We appreciate you taking the time to leave positive feedback about your newly purchased pressure washer. We are happy to hear that you are enjoying it and it is saving you time and money because that's the feedback we want to hear! If it ends up that you are having an issue with the pressure washer, please contact Customer at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues. Thank you for being a valued Greenworks customer.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Seriously No Product Reviews!
on February 4, 2023
Posted by: AngHall
from Fresno CA
Gender:Female
Very frustrating to order something online and then when it’s delivered realize that the company just disregards reviewing their products before sending them out. The push pan on the handle is clearly missing and the fact that this was packaged and then sent out is extremely disappointing. Will be returning.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, February 8, 2023
Hello AngHall,
Sorry to hear about this experience! Our team would be happy to investigate this with you. Please note that a representative will reach out to you regarding this matter. Be sure to keep an eye on your inbox but also your junk/spam folder, just in case. In the future, should you ever experience an issue we kindly request that you give us a call at 1-888-909-6757 (1-888-90WORKS). We are always happy to help.
Sorry to hear about this experience! Our team would be happy to investigate this with you. Please note that a representative will reach out to you regarding this matter. Be sure to keep an eye on your inbox but also your junk/spam folder, just in case. In the future, should you ever experience an issue we kindly request that you give us a call at 1-888-909-6757 (1-888-90WORKS). We are always happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great value for price
on January 18, 2023
Posted by: ElGato
from Florida
Gender:Male
Great value for price. Small pressure washer with big heart.
Pros: Convenient, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good Product ,one problem
on January 3, 2023
Posted by: Lee Gab
from Kissimmee
Gender:Male
machine worked great but the hose got damage and can't seem to find a replacement anywhere
Pros: Convenient, Cost-Saver, Easy to Use, Durable, Environmentally Safe, Powerful
Response from greenworkstools.comBy Greenworks, Customer Care, January 10, 2023
Hello Lee Gab,
Thank you for your feedback. This model is compatible with the hose in the following link: https://www.greenworkstools.com/25ft-high-pressure-hose-5200402. This hose is compatible with all of our pressure washer models up to 2000 PSI that have a double-ended threaded connection (both sides of the hose have the same fitting).
If one side of your hose is different than the other (hook style model), this hose will not be compatible.Unfortunately, the hook style hose model has been discontinued for more than five years and we no longer support this hose type as we have switched to a universal style threaded hose.
We apologize sincerely for any inconvenience that this news may cause.
Thank you for your feedback. This model is compatible with the hose in the following link: https://www.greenworkstools.com/25ft-high-pressure-hose-5200402. This hose is compatible with all of our pressure washer models up to 2000 PSI that have a double-ended threaded connection (both sides of the hose have the same fitting).
If one side of your hose is different than the other (hook style model), this hose will not be compatible.Unfortunately, the hook style hose model has been discontinued for more than five years and we no longer support this hose type as we have switched to a universal style threaded hose.
We apologize sincerely for any inconvenience that this news may cause.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great product...
on November 30, 2022
Posted by: Toye
Great product, works fine.
However I can't figure how the soap tank works. Wil appreciate any help
However I can't figure how the soap tank works. Wil appreciate any help
Pros: Cost-Saver
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, December 1, 2022
Hello Toye
Thank you for taking the time to post your review.
We are glad to hear you are enjoying the performance of this pressure washer!
The soap tank will only release if you use the black soap nozzle. If you add any other nozzle or a high-pressure soap applicator the soap tank will not be activated.
Should you have any further questions or warranty needs, please speak to Greenworks Customer Experience Agent at 1-888-909-6757 (1-888-90WORKS). They're always happy to provide help.
Thank you for taking the time to post your review.
We are glad to hear you are enjoying the performance of this pressure washer!
The soap tank will only release if you use the black soap nozzle. If you add any other nozzle or a high-pressure soap applicator the soap tank will not be activated.
Should you have any further questions or warranty needs, please speak to Greenworks Customer Experience Agent at 1-888-909-6757 (1-888-90WORKS). They're always happy to provide help.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Cheap Piece of Crap
on October 25, 2022
Posted by: GroganShire
from Buena Vista, CO
Gender:Male
I bought the 2000 psi gpw 2003 model back in April 22. Used it three times. Unit began leaking at the pressure hose pump fitting. the aluminum housing is cracked at the output fitting. Can't get parts.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, October 26, 2022
Hello GroganShire
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Care at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Care at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Written by a customer while visiting greenworkstools.com