Customer reviews from greenworkstools.com
Greenworks - 1700 PSI and 1.2 GPM Pressure Washer
Average customer rating
4.3
(1,535 Reviews)
Rating breakdown 1,535 reviews
5 Stars
1,069
4 Stars
233
3 Stars
55
2 Stars
45
1 Star
133
86%of customers recommend this product.
(
1,202 out of
1,401)
Customer Reviews for Greenworks - 1700 PSI and 1.2 GPM Pressure Washer
Customer Rating
5
Love my power washer
on April 13, 2023
Posted by: sandy925
from Indiana
Gender:Female
I bought this last year and have used it many times! I just power washed my deck and it did an amazing job, yes I did get close to the deck with the nozzle, but it just ate the dirt right off! I have used it to power wash my house also, and again it did a great job as long as you get close enough to what you are washing! I love my Greenworks tools! I have a snow thrower, push lawn mower, riding mower and leaf blower! I thought I was having issues with my rider, but everything is good on that machine! These products are just so much easier for me to use!
Pros: Convenient, Cost-Saver, Easy to Use, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Critical metal failure after a few uses
on April 11, 2023
Posted by: jrands
from boise id
Gender:Female
I used my pressure washer approximately 24 times. I followed all care instructions careful. Today I hooked it up and as soon as I turned it on at critical metal connect point fail and water went shooting everywhere.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 11, 2023
Hello jrands
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Bad Product
on March 28, 2023
Posted by: Anonymous85
from New York
Gender:Male
Got my pressure washer on December 2020 as a Christmas present. Used next summer (2021) to wash my patio and fence, around 6 hours. Then I used again the next summer (2022) to do exactly the same thing. This year I was doing the same thing, but after 2 hours the pressure washer suddenly stop, and it doesn't start anymore. Now I have a pretty much brand new pressure washer with less than 15 hours that doesn't work anymore.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 28, 2023
Hello Anonymous85,
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try.
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60 PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try.
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60 PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
1800psi pressure washer
on March 27, 2023
Posted by: Till
from millbrook
Gender:Female
I bought this back in 2019 and after 2 years it wouldn't put out the soap. tried finding the part that they recomended and still couldnt find what i needed under parts.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , March 29, 2023
Hello Till,
Thank you for taking the time to share your experience. We are sorry to hear you are not able to find the part needed to use the soap function. To activate the soap dispenser, you MUST install/use the black soap nozzle. Soap can only be applied with the black soap nozzle, simply switch it out for the appropriate nozzle that you require for rinsing. Allow a few seconds for the soap suds to clear from the line, and then you will have clean water.
Here is a link to our pressure washer nozzles. https://www.greenworkstools.com/collections/accessories/products/pressure-washer-nozzle-tips-4-pack?_pos=11&_fid=31d4c668b&_ss=c
To purchase the black tip individually please contact Greenworks at 1-888-909-675.
Thank you for taking the time to share your experience. We are sorry to hear you are not able to find the part needed to use the soap function. To activate the soap dispenser, you MUST install/use the black soap nozzle. Soap can only be applied with the black soap nozzle, simply switch it out for the appropriate nozzle that you require for rinsing. Allow a few seconds for the soap suds to clear from the line, and then you will have clean water.
Here is a link to our pressure washer nozzles. https://www.greenworkstools.com/collections/accessories/products/pressure-washer-nozzle-tips-4-pack?_pos=11&_fid=31d4c668b&_ss=c
To purchase the black tip individually please contact Greenworks at 1-888-909-675.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Bad pump design, brittle metal
on March 26, 2023
Posted by: Frandy
from Washington DC
I had this thing for a few years and worked great. Broke just outside of warranty and they did not offer any fix or redress. Don’t bother getting an expensive model thinking it will last longer. There is a design flaw with where the high pressure hose connects, note the other complaints about this.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , March 28, 2023
Hello Frandy,
We appreciate you taking the time to provide this feedback on your pressure washer and apologize that you've run into issues with this part.
Although you are past the warranty period, one of our Authorized Service Dealers may still be able to help. To find a dealer in your area, please contact us once more and we would be happy to help!
We appreciate your longstanding loyalty as a customer and hope this experience doesn't bring it to an end.
We appreciate you taking the time to provide this feedback on your pressure washer and apologize that you've run into issues with this part.
Although you are past the warranty period, one of our Authorized Service Dealers may still be able to help. To find a dealer in your area, please contact us once more and we would be happy to help!
We appreciate your longstanding loyalty as a customer and hope this experience doesn't bring it to an end.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Overall great machine!
on March 21, 2023
Posted by: Diana82
from Moss Point, MS
Gender:Female
This little machine is a powerhouse! Couldn’t ask for a better pressure washer! Stands up to any task I have given it without any issues! Highly recommend!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, March 22, 2023
Thank you for the 5-star review Diana82! We are happy to hear you are enjoying the pressure washer. If you ever have any questions or warranty needs do not hesitate to contact us at at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Nice unit but a part cracked on it the other day.
on March 17, 2023
Posted by: sherandorider
from richmond, va
This is nice and convenient. However, a part just cracked on it. Not sure why and now it leaks. It might not be serviceable. I went to Youtube and it appears to be a common defect. It is hard to read the diagram for parts.
Pros: Convenient, Easy to Use, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, March 21, 2023
Hello sherandorider,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Turbo Nozzel Fixed
on March 13, 2023
Posted by: Molokaiman
from Honolulu, HI
Gender:Male
I bought a 2000 psi pressure washer several years ago (my 2nd Greenworks since I have had great performance out of their products). Biggest problem, and based on the comments it's a very common one, was the turbo nozzel shooting out a stream of water without anty turbo action. I've tried squirting silicone, using a paper clip to clear the openings, etc. Nothing worked until I read about the vinegar and warm water soak. Both of my nozzels performed perfectly once I was done with the soaking. 1) I used a 50/50 solution of vinegar and warm water and 2) be sure to fill both openings with the solution (get all the air bubbles out). They both now work like a charm. Without the turbo, I would have to buy a new machine since that is the only attachment I use. I would gladly get another Greenworks power washer since they've lasted me for several years so I've gotten my money's worth.
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks , Customer Care, March 22, 2023
Hello Molokaiman,
Thank you for sharing your feedback with us. We appreciate when our customers take the time to share their experience with us as we strive to a great product!
Over time with use, the pressure washer nozzles may collect dust, dirt, and calcium build-up which as a result cause the pressure washer to malfunction while in use. To clean nozzles soak them in a 50/50 mixture of white vinegar and warm water for a minimum of 15 minutes. Then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. You can then remove the soap suction tube. It is a small plastic tube connecting to the pump and goes into the soap tank, rinse it out and ensure it is not clogged. Finally, you can fill tank soap tank with water and a touch of vinegar. Put the soap nozzle on and siphon this mixture through the unit.
We hope others will find your review helpful.
If it ends up that you are having an issue with the pressure washer, please contact Customer experience at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.
Thank you for sharing your feedback with us. We appreciate when our customers take the time to share their experience with us as we strive to a great product!
Over time with use, the pressure washer nozzles may collect dust, dirt, and calcium build-up which as a result cause the pressure washer to malfunction while in use. To clean nozzles soak them in a 50/50 mixture of white vinegar and warm water for a minimum of 15 minutes. Then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. You can then remove the soap suction tube. It is a small plastic tube connecting to the pump and goes into the soap tank, rinse it out and ensure it is not clogged. Finally, you can fill tank soap tank with water and a touch of vinegar. Put the soap nozzle on and siphon this mixture through the unit.
We hope others will find your review helpful.
If it ends up that you are having an issue with the pressure washer, please contact Customer experience at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.
Written by a customer while visiting greenworkstools.com