Customer reviews from greenworkstools.com
Greenworks - 1700 PSI and 1.2 GPM Pressure Washer
Average customer rating
4.5
(4,007 Reviews)
Rating breakdown 4,007 reviews
5 Stars
3,006
4 Stars
591
3 Stars
115
2 Stars
83
1 Star
212
91%of customers recommend this product.
(
3,261 out of
3,587)
Customer Reviews for Greenworks - 1700 PSI and 1.2 GPM Pressure Washer
Customer Rating
1
Not enough pressure and bad hose connect
on June 21, 2019
Posted by: Eric101
from USA
Gender:Female
I've used mine twice now and each time I have trouble connecting the hose to the machine. It leaks awful and the connection device won't turn without using tools. The pressure it produces doesn't seem to clean anything unless I use the turbo and put it an inch from the nozzle.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Team, Digital Engagement Team, June 24, 2019
Hello Eric101
We are sorry to hear the 1800 PSI Electric Pressure Washer 5101402 has not met your expectations. This unit includes a 25° and 40° quick connect tip for a variety of cleaning applications.
The green pressure washer tip provides high versatility with its 25-degree angle tip, referred to as the washing tip, because it provides adequate pressure to remove dirt from surfaces, but is designed to not damage many surfaces. This pressure washer tip is designed for “sweeping” foliage or debris given its wide angle. The tip is versatile due to its wide area of cleaning and strong pressure application.
The white 40-degree tip, referred to as the “fan” tip creates the widest area of cleaning with relatively low pressure. This pressure washer tip is best used for light or delicate cleaning applications. It is recommended for light cleaning on wood decks and other soft or delicate surfaces.
For users connecting their pressure hose to the unit or trigger for the first time, we suggest adding pressure washer or dish detergent to the rubber seal at each end of the hose. This will allow for easier installation and a snug fit.
If we may be of further assistance, please email us on info@greenworkstools.com or call our Parts & Technical Support Line 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Pump problems
on June 14, 2019
Posted by: Mijgou
from Ohio
Gender:Male
I bought the machine almost a year ago and was used a couple of times. First some reason it does not have any pressure so I removed the pump to find a gear behind the bearing in 3 pieces. Can I order a new part to fix my problem.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, June 17, 2019
Hello Mijgou
Replacement parts can be purchased by contacting us directly at 1-888-909-6757 (1-888-90WORKS). We have representative available to troubleshoot any issue and help you find the part you need to get your tool working, as we do our best to keep parts readily available.
Replacement parts can be purchased by contacting us directly at 1-888-909-6757 (1-888-90WORKS). We have representative available to troubleshoot any issue and help you find the part you need to get your tool working, as we do our best to keep parts readily available.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Works well
on June 12, 2019
Posted by: Beam
from Chicago
Gender:Male
I wanted an electric replacement for my old non-Greenworks unit that failed, and I've been pleased with this unitl and with other Greenworks products. The Greenworks compressor shuts off when the spray gun trigger is released and restarts automatically two or three seconds after I résumé spraying, an improvement over my old unit. I would have given another star had a zero-degree spray been included but, the heads are standard and I purchased what I needed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Joe T
from South Jersey
Gender:Male
Verified Purchase:Yes
Worked like a charm. Thoroughly cleaned gutters and siding.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor quality
on June 3, 2019
Posted by: Rusty ped
from Clifton, Texas
Worked one time. Second time to use, motor went off and will not come back on.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tool Team , Digital Engagement Team, June 17, 2019
Hello
Sorry to hear for the challenges that this 2300 PSi Pressure Washer (GPW2300) is providing. There could be a few issues that could be causing this.
1. Air in the water line or hose creating an unstable flow which creates the chugging and intermittent use. To fix this bleed the air out of the garden hose prior to attaching to pressure washer to the hose, and once it is attached bleed out the pressure washer while the tip is removed from the wand. Depending on hose length and diameter this could take 60 to 120 seconds
2. Could be an intermittent power issue as well either from the power source or a motor related issue
Please contact our customer support center at 1-888-909-6757 and let us know if you think it's a motor issue. We are happy to look into this further for you and provide you with the support you require.
Sorry to hear for the challenges that this 2300 PSi Pressure Washer (GPW2300) is providing. There could be a few issues that could be causing this.
1. Air in the water line or hose creating an unstable flow which creates the chugging and intermittent use. To fix this bleed the air out of the garden hose prior to attaching to pressure washer to the hose, and once it is attached bleed out the pressure washer while the tip is removed from the wand. Depending on hose length and diameter this could take 60 to 120 seconds
2. Could be an intermittent power issue as well either from the power source or a motor related issue
Please contact our customer support center at 1-888-909-6757 and let us know if you think it's a motor issue. We are happy to look into this further for you and provide you with the support you require.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Won’t stay on for very long.
on May 27, 2019
Posted by: Joannie14
The unit has been used only 2-3 times. It has never run for more than a few minutes before shutting off.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Team , Digital Engagement Team , June 18, 2019
Hello Joannie14
Sorry to hear of this issue you are experiencing with the 1800 PSI Electric Pressure Washer (5101402). Generally, when this happens it usually involves air getting into the garden hose line. If your pump is pressuring up, providing water pressure, and then pulsating off and on, then the issue could be resolved by bleeding water out of the garden hose as well as the pressure washer while removing the tips from the pressure washer. Try this procedure for approx. 90 seconds and ensuring there are no kinks in your hose and see if this helps. As well alternate to another pressure washer tip to see potentially if one of the tips was causing an irregular pressure issue with the end of the gun, as this is sometimes an issue as well. Please give it a try and if the issue persists please let us know at 1-888-909-6757 (1-888-90WORKS) we have a very dedicated customer support team here to help you in any way we can.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Tough cookie
on May 18, 2019
Posted by: camille112
from cumming, georgia
Gender:Female
I bought this last week for home use. It's fantastic, handles the toughest jobs with ease.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Not bad
on May 17, 2019
Posted by: Tcat
Gender:Male
I've had this for 1 year. It's always leaked where the wand attaches to handle. It functions, but I think I'm loosing a lot of pressure because of this leak (more water comes from that joint as out the nozzle).
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com