I'm reserving my 5 rating because the first one I bought worked great, but had an oil leak after the first use. I called them to ask what I had to do to repair it and they cheerfully quickly sent me a new one. I have NOT had the opportunity to use the replacement yet, but I will review the first one withholding that star because of the defect. I saw the greatest change in the cleaning of my patio which was literally black and green from the wet 2 years we had. Normally, I cleaned it every year, but my old power washer just would not start up last summer, thus my shopping/purchase of the Greenworks 1950 PSI Electric Pressure Washer. I WISH I'd taken photos of the BEFORE and AFTER to show you the difference. (It's 30 years old) It cleaned the patio and the cement looks NEW. I really like the big wheels for mobility and the roll-up hose. But the greatest feature is the result. I did not even use the expensive cleaners. I just used cold water from my outdoor spigot and all the slime...GONE! Oh...and I cleaned all my outdoor wood furniture that all looks new as well. (That one seat slat side that I missed cleaning was what the entire table an bench looked like before I used the pressure washer. Thank you for the great product and the incredible service from Greenworks. .
After about 1 year the unit will only run for about 10 min before shutting off. Seems like it needs to cool down for about 30 min before another 10 min run. Garbage.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team , September 3, 2019
Hello Mike 01
Sorry to hear for the challenges that this 2200 PSI Electric Pressure Washer (5102302) is providing. There could be a few issues that could be causing this 1. Air in the water line or hose creating an unstable flow which creates the chugging and intermittent use. To fix this bleed the air out of the garden hose prior to attaching to pressure washer to the hose, and once it is attached bleed out the pressure washer while the tip is removed from the wand. Depending on hose length and diameter this could take 60 to 120 seconds 2. Could be an intermittent power issue as well either from the power source or a motor related issue. Please call us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com before making the decision to give up on the unit.
I bought this pressure washer last year and it worked great! I actually loved to do the 'cleaning' ! This year got it out and worked first day out. Then next time I went to use it - 2 days later - the soap would NOT flow through the tubing. I could see that the soap was in the first 3-4 inches but would not move! I massaged the tube and got it to the other end but still it would not soap my area to wash! I am using the correct soap for this machine and have always used the proper soap. I am using the black tip and still NO soap when it is in the tube and the tank.
Bought year and a half ago and used 6 or 7 times. seal at hose connection to sprayer came loose and sprays water everywhere. Took apart but don't see replacement part anywhere.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, August 12, 2019
Hello there,
I hope everything is going well with you. Thank you for taking the time to share your experience. Water leaking from your unit is definitely not what you want to happen to your tool. We'd love to help you find a solution, please consider contacting us 1-888-909-6757 or by email on info@greenworkstools.com
I cleaned my patio and some of the siding of my house with ease. My major complaint is the fact that you cannot apply soap under high pressure (like wand at car wash stations). This lack of capability now leaves my two-story house only partially cleaned. I cannot apply detergent to the upper reaches of the house. A bit disappointing, considering its cost.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Team, Digital Engagement Team, July 19, 2019
Hello jaymonn12
Thank you for taking the time to voice your concerns. This Greenworks pressure washer has a Smart Pressure Technology, at low pressure using the black soap nozzle, the flow is 2.3 GPM. At high pressure, using any of the other nozzles, the flow is 1.2 GPM. The brushless motor adjusts to flow rate of the pressurized water in response to the back pressure its sensors from the nozzle being used. This allows the soap to reach a second story window without the aid of an extension or a ladder. If you have any follow up questions or concerns, we invite you to contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance. We're happy to help!
I bought this last year and I loved it. This year however I don’t have enough pressure and I am very disappointed!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Team, Digital Engagement Team, July 8, 2019
Hello MRM2
Thank you for your feedback. Sorry to hear for the challenges that this 2000 PSI Pressure Washer is providing. There could be a few issues that could be causing this. It may be an issue with the water supply, check there are no kinks, or the garden hose is not too small. Or it could be that the pump is sucking air, check that all hoses and fittings are airtight. Turn the device OFF and purge the pump to alleviate any air pressure that has built up. Please make sure you purge the unit before each use. It’s important to remember when purging the unit to remove the nozzle on the end of your wand and make sure there are no kinks in any of the hoses and the unit is receiving pressurized water of at least 50 P.S.I. If issues persist, please contact us at 1-888-909-6757 for further assistance. GreenWorks will be happy to further investigate this issue with you.