Customer reviews from greenworkstools.com
Greenworks - 1700 PSI and 1.2 GPM Pressure Washer
Average customer rating
4.5
(4,007 Reviews)
Rating breakdown 4,007 reviews
5 Stars
3,006
4 Stars
591
3 Stars
115
2 Stars
83
1 Star
212
91%of customers recommend this product.
(
3,261 out of
3,587)
Customer Reviews for Greenworks - 1700 PSI and 1.2 GPM Pressure Washer
Customer Rating
3
Worked well over the years, broken now
on October 8, 2020
Posted by: kevrocker
from idaho
Bought well over seven years ago. Not the most durable peice of equipment. Replaced hose twice. Soap dispenser tanks are both brittle and cracked. Now the unit just suddenly stopped working. Replaced the push button power swtch and verified the GFI was working. Disappointment with result because for an older machine it worked well enough.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , October 8, 2020
Hello kevrocker,
Thank you for your review. We would like to assure you that there is no need to worry about replacement parts as we do our best to keep parts readily available long after items have been discontinued/the warranty period is over.
If you have an item number (located in the manual) you can order from our third-party part site here: https://greenworks.ordertree.com/
Replacement parts can also be ordered directly from GreenWorks kindly contact us at 1-888-909-6757 (1-888-90WORKS) and one of our representatives will be happy to assist you.
Thank you for your review. We would like to assure you that there is no need to worry about replacement parts as we do our best to keep parts readily available long after items have been discontinued/the warranty period is over.
If you have an item number (located in the manual) you can order from our third-party part site here: https://greenworks.ordertree.com/
Replacement parts can also be ordered directly from GreenWorks kindly contact us at 1-888-909-6757 (1-888-90WORKS) and one of our representatives will be happy to assist you.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
This Pressure Washer Sucks
on October 6, 2020
Posted by: Chazers
from Flower Mound, TX
Today, was my third time to use this washer. It quit producing pressure 20 minutes into the job. I went through the procedures to clear any trapped air and of course it did not work.
This washer is definitely not worth the money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, October 8, 2020
Hello Chazers,
I'm sorry to hear that you are experiencing an issue with your pressure washer. Sometimes purging the unit can relive the air trapped but there may be other issues causing the unit to quit! Here are a few issue that may be cause for the issue you are experiencing, excess air trapped in the pump, clogged nozzles or no nozzle being installed. I would like to offer some troubleshooting suggestions to resolve these issues. 1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure a nozzle is connected. 4) Ensure that the water source is fully opened and is at least 60PSI. 5) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a three-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact GreenWorks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. If necessary, we could also discuss the warranty process and what your next step would be.
I'm sorry to hear that you are experiencing an issue with your pressure washer. Sometimes purging the unit can relive the air trapped but there may be other issues causing the unit to quit! Here are a few issue that may be cause for the issue you are experiencing, excess air trapped in the pump, clogged nozzles or no nozzle being installed. I would like to offer some troubleshooting suggestions to resolve these issues. 1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure a nozzle is connected. 4) Ensure that the water source is fully opened and is at least 60PSI. 5) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a three-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact GreenWorks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. If necessary, we could also discuss the warranty process and what your next step would be.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Longview, TX
Verified Purchase:Yes
Fast delivery and the pressure washer is exactly what I needed. Easy to operate and is very good at cleaning house siding, driveways, and patios. Also works well cleaning vehicles. Highly recommend this pressure washer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
Very easy to operate and change pressure nozzle. Color code makes it easy to know what one is being used
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome Power Washer
on October 6, 2020
Posted by: Brian Alan
from Texas
I love this power washer. So easy to use. Just as powerful as my gas powered washer but I don't have to throw my shoulder out to get it started. Just plug it in and flip a switch. I would recommend this product to everyone, especially senior citizens like myself.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent power washer. Easy to use, very powerful with wonderful "Turbo" nozzle.
Written by a customer while visiting greenworkstools.com
Posted by: Brett Broozy
Verified Purchase:Yes
Great for the price. Pretty happy with the product so far.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Fairgrove, MI
Verified Purchase:Yes
This machine is pretty great! Used it to clean my house, vehicles, and some rugs.
Only downside would be that it doesn't come with a 2nd story nozzle.
Great for personal use, though.
Only downside would be that it doesn't come with a 2nd story nozzle.
Great for personal use, though.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com