Looked well made and we were excited to use it. However, it stopped working after 15 minutes.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, August 3, 2021
Hello Bettina,
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try. Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a X-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
I bought this a few weeks ago and have been using it around the house for some hours now. The cord is nice a long, the large wheels make it easy to get around the yard, and the water pressure is always on demand (no ramp up time). So glad I got this over a gasoline model. It runs at the same great pressure as others I've had without the maintenance. A+ !
Despite all manual info and internet gurus, won't stop kicking breaker. Will be returning asap
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, August 3, 2021
Hello Me angry,
We are sorry for the experience you had with our product. Know that this is not what we expect. No, it is not normal for this to occur. We would suggest trying an alternate plug on a different circuit in your home; any large appliances on the same circuit could be the reason it is occurring like this. Should you still continue to experience problems we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
There is a delay of a couple seconds after squeezing the trigger before the water is at pressure. This takes a little getting used to. The position of the power button is not obvious and the light gets washed out on a bright day. When rolling the unit, the wand is prone to bounce out of its holder. Overall, I am pleased with the unit. It is relatively easy to roll it around. There are places for the power cord, hose, wand, and attachments. I am glad to have the variety of tips.
Gets the job done for what I need to use it on. I wash my truck, boat, vinyl siding, and patios off with it. It cuts thru most of the builc up on the patio and does decent on the driveway. For your average homeowner, it will do just about everything you need.
I bought this to upgrade my warn down ryobi pressure washer. It is super quiet and has pressure as soon as pull the trigger. Best electric pressure washer I’ve ever used.