Customer Reviews for Greenworks - 1700 PSI and 1.2 GPM Pressure Washer
Customer Rating
5
very powerful
on March 11, 2022
Posted by: marc312
from NJ
Gender:Male
I bought this for spring cleanup. It works great. Cuts through mold and algae no problem. Easy to use with great features. love the electric engine. No gas to fuss over
I am so in love in this power washer. Plenty of power to do my driveway, stone walkway and front steps, along with washing my more delicate porch screens that are very sensitive to pressure.
I have used this on my 40 year old pool decking and it was amazing. It cleaned the cool decking almost to look like new. Thank you for a great product and at a great price.
Just used it first time to wash the car. Very helpful pressure boost. Easy to set up, and I like the portability and lightweight hose, as well as the tank feature for times when the garden hose won’t reach. Not recommend for very heavy cleaning (professional) use. But a handy household item for sure.
Powerful, the variety of nozzles is extremely helpful & necessary. Is easy to use. Perfect for a moderately disabled lady that has to sit to powerwash and needs things that work and work well!
Reading other reviews, I must have gotten the lemon. It runs a few minutes, tries to run, cuts off. Must reset. Wait about 15 minutes. Then the same is repeated. Looked online. Following all suggestions. Called Gardenworks. Got same info as on line. I just want to swap it out for one that works. Used less than 6 times. It is a pain in the lower digestive system.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, March 7, 2022
Hello Ron 0830,
Sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible.
It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved. Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 60PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still having trouble and willing to give us a second chance, please contact us once more and we would be happy to assist you further in remedying the issue mentioned.
Be warned that this unit may trip 15 Amp GFCI outlets. I had to replace three GFCI outlets with 20 Amp versions to avoid tripping the GFCI almost every time the sprayer went from standby to spray. It was not the sustained current load that was an issue, because the breaker never tripped. Once I upgraded the outlets, the pressure washer worked flawlessly.
The description on the website says this is a 2.0 GPM model, but the box and some of the paperwork say 1.1 GPM. That confusion almost caused me to return it thinking they sent the wrong one. The flow rate and pressure depend on the spray tip being used, so I can understand the confusion.
What I found is this pressure is the best you can get without getting a gasoline model.
I have experience with satisfied environmentally friendly performance. It has a good enough pressure to get the job done perfectly. I'm impressed with the effective spray patterns for the specific nozzles.