Customer Reviews for Greenworks - 1700 PSI and 1.2 GPM Pressure Washer
Customer Rating
4
Works well
on June 21, 2022
Posted by: Bill217
Gender:Male
I received this pressure washer on time and in good condition. I like the amount of pressure it has for an electric pressure washer, but wish it had more flow. I feel the pump would last longer if it did not try to build all the pressure and keep running at high speeds when not using, like whole washing a car. Overall good pressure washer, but could use some revamping.
I wasn't sure how much I would use this power washer (I have almost every tool made by Greenworks) but now that I've had it for several weeks I'm finding all kinds of uses for it. I initially got it to clean the driveway and windows on my home. However, I'm using it to wash the car, hose off the patio furniture )it removes the bird doo right off the cushions), and yesterday I spilled BBQ sauce on my welcome rug and I was able to remove the stain without any trouble. I highly recommend this product!
This pressure washer is outstanding and performs like a boss, and even better than my old gas one. Have used it to clean the house, the driveway and sidewalk and it did great. It’s also easy to use and store.
The first day I used it I turned it on and it ran two minutes and quit. So disappointed!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 20, 2022
Hello Sad sack,
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try.
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
Please note this product has a 3-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS).