The pump failed on it after 3 years of very light use. Very disappointed.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 31, 2023
Hello James1967
Thank you for taking the time to provide this feedback on your pressure washer and apologize that you've run into issues with the motor. Although you are past the warranty period, one of our Authorized Service Dealers may still be able to help with troubleshooting. To find a dealer in your area, visit:
Simply enter your zip code, to locate the nearest service center. We appreciate your longstanding loyalty as a customer and hope this experience doesn't bring it to an end.
I bought this today and was cleaning my patio but after about 20 min, it wouldn't provide pressure anymore. The power was on. I turned it off, unplugged it, powered it back up and then it started working again. But then after another 10 min, it stopped working. This is very disconcerting. I'm sure I followed all the instructions.
Is there anything that may explain this behavior. I'm inclined to return it and buy a different brand at this point.
Pros: Convenient, Easy to Use, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 28, 2023
Hello Jeff_K,
Thank you for choosing Greenworks! It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved! Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 60 PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still experiencing the described issues please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
[This review was collected as part of a promotion.] I am beyond impressed with the 1900 psi electric pressure washer! It's an absolute powerhouse when it comes to cleaning tasks. From washing my car to sprucing up my deck, this machine gets the job done with ease. The pressure output is just right for tackling various surfaces without causing damage. What I love most is its user-friendly design — setting it up was a breeze, and the controls are intuitive. The compact size makes storage a non-issue, and the hose length provides ample reach. This pressure washer has become an indispensable tool in my cleaning arsenal. I highly recommend it to anyone in need of a reliable and efficient cleaning solution!
[This review was collected as part of a promotion.] Got this electric pressure washer to replace an old gas model with a pull string starter. WHAT A DREAM TO ONLY HAVE TO PUSH A BUTTON TO START! With all the different nozzles I didn't have to worry about damaging the various surfaces I washed. I washed my kids front door, their concrete stoop, siding, sidewalk and bricks and they all came out so clean like new!!!
It says to refrain from mentioning competitors or the specific price but I paid almost double what I could have ordered it for. This isn't right.
Pros: Easy to Use
Response from greenworkstools.comBy Greenworks, August 22, 2023
Hello Connie1996,
Thank you for taking the time to voice your concerns. Our units are priced affordably and backed by a 3-year limited warranty. Should you have any questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).