Customer reviews from greenworkstools.com
Greenworks - 1700 PSI and 1.2 GPM Pressure Washer
Average customer rating
4.5
(4,007 Reviews)
Rating breakdown 4,007 reviews
5 Stars
3,006
4 Stars
591
3 Stars
115
2 Stars
83
1 Star
212
91%of customers recommend this product.
(
3,261 out of
3,587)
Customer Reviews for Greenworks - 1700 PSI and 1.2 GPM Pressure Washer
Customer Rating
5
Powerful!
on November 20, 2023
Posted by: HenryA
from Salina, KS
Gender:Male
It's a small machine, but it packs quite the punch. I spilled a can of wood stain on my driveway, and luckily, this pressure washer was delivered earlier that day; I hooked it up, and it took that wood stain right off my concrete.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
3000 presure washer
on November 18, 2023
Posted by: 3000PSI presure washer
from Hammond, Wisconsin
Gender:Male
[This review was collected as part of a promotion.] The presuwasher was exactly as represented. Very powerful, fast, quite, and foaming attachment is great for the upstairs windows.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Exceeds expectations and very well made.
on November 16, 2023
Posted by: Avrie
from Arizona
Gender:Male
I'm a handyman in a 55+ resort and power wash over 30 houses a year. I've been using a competitors 1.1 GPM electric unit, but tend to burn them out every other season. Not only is this unit noticeably better and saved me quite a bit of time, but the 3 year limited warranty and 10 year motor is worth the extra money for me alone. Quiet and powerful. I'm very happy with it.
Pros: Quiet, Durable, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Low quality, no support.
on November 15, 2023
Posted by: Bob208107
Have had this pressure washer about three years, every use has been a hassle getting it to work. Always the same problem, lousy pressure switch. Normally I manage to get it going by disassembling the switch and polishing the nylon shaft and inner casting with some lapping compound. Not this time, couldn't get the pressure switch to let the pump run, so I called customer service. Got what sounded like a teenaged girl who had basically no clue what I was talking about, although she does get high marks for effort. She referred me to a service center in Phoenix, but when I talked to their service tech, I was told they don't work on "consumer products, only commercial". SO..... I removed their el cheapo pressure switch and made up a manual switch on a cord that will let the pump run as it should, even though I have to hold a "dead mans" switch.
Truthfully, Greenworks couldn't give me one of their products in the future. And please Greenworks, don't bother responding with your usual lame response about how sorry you are. I already know exactly how sorry you are.
Truthfully, Greenworks couldn't give me one of their products in the future. And please Greenworks, don't bother responding with your usual lame response about how sorry you are. I already know exactly how sorry you are.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 16, 2023
Hello Bob208107,
Thank you for taking the time to voice your concerns about your customer experience with us. It is unfortunate that this process has made you lose confidence in us. We want nothing less than for you to be satisfied with your purchase. If you wish to reopen your case and investigate your options further, we do encourage you to contact us back at 1-888-909-6757 (1-888-90WORKS). This will allow us to look into your customer profile for specific details regarding the case and look into the option that is best for you!
Thank you for taking the time to voice your concerns about your customer experience with us. It is unfortunate that this process has made you lose confidence in us. We want nothing less than for you to be satisfied with your purchase. If you wish to reopen your case and investigate your options further, we do encourage you to contact us back at 1-888-909-6757 (1-888-90WORKS). This will allow us to look into your customer profile for specific details regarding the case and look into the option that is best for you!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very good pressure washer
on November 12, 2023
Posted by: Drummer Boy
from Virginia
Gender:Male
[This review was collected as part of a promotion.] I bought this to replace a very old Husky 1800 pressure washer. My brother in law told me greenworks were good products. He was right this pressure washer is awesome. I highly recommend this light weight pressure washer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
BE WARNED
on November 7, 2023
Posted by: gemboy
Let me start by saying I have used this washer for years with no complaints. My problem is with the warranty. My granddaughter received a new one for her birthday Sept 2023. 3 days ago she unboxed it to use on a deer skull for a European mount. It would not work. I tried everything to get it to work. Nothing. We hooked up my old one and it quit about halfway through. I have no complaints with the old one. As far as the new one goes I went and bought her another new one to finish her skull with. Works fine.
Today I called Greenworks Warranty to see about replacing the new one that was no good. I know how people can be so I jumped through all the hoops the warranty person wanted me to. This included going to my shop, hooking up the bad one and following a laundry list of test steps. The washer still would not work. Next they wanted me to check the water pressure. So after partially dismantling the well house the water pressure was fine. My whole house was working fine, the second new washer was working fine and still according to the fella I was talking to said his supervisor was going to require a picture of the water pressure gauge. That was it for me. I would have to dismantle my well house to figure out how to get the water pressure. Now I know they have their checklists but this went too far. I am almost 69 years old and I was done. I ask to relay the supervisor a message that I will not repeat here. Also let me add that the representative on the phone was very nice.
In closing I would not recommend a Greenworks product because of their warranty service. Also know that I am not in the habit of reviewing any products at all.
Kim James
United States
Today I called Greenworks Warranty to see about replacing the new one that was no good. I know how people can be so I jumped through all the hoops the warranty person wanted me to. This included going to my shop, hooking up the bad one and following a laundry list of test steps. The washer still would not work. Next they wanted me to check the water pressure. So after partially dismantling the well house the water pressure was fine. My whole house was working fine, the second new washer was working fine and still according to the fella I was talking to said his supervisor was going to require a picture of the water pressure gauge. That was it for me. I would have to dismantle my well house to figure out how to get the water pressure. Now I know they have their checklists but this went too far. I am almost 69 years old and I was done. I ask to relay the supervisor a message that I will not repeat here. Also let me add that the representative on the phone was very nice.
In closing I would not recommend a Greenworks product because of their warranty service. Also know that I am not in the habit of reviewing any products at all.
Kim James
United States
Response from greenworkstools.comBy Greenworks, November 8, 2023
Hello gemboy,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. Unfortunately, we are not sure of each customer's expertise with our units, so we do just need to confirm basic troubleshooting procedures before determining the proper course of action. There is truly no intent to disappoint our customers, sometimes the solution is at the end of their fingertips but can easily be overlooked. Troubleshooting can help provide immediate resolutions to customers, instead of just sending parts which may not fix the issue if it is a potential user error. We we can sympathize with your frustration. So that we can investigate your options, we do ask that you reopen your case, by contacting us back directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). Contacting us directly will allow us to open your customer profile for specific details regarding the incident and look into the option that is best for you!
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. Unfortunately, we are not sure of each customer's expertise with our units, so we do just need to confirm basic troubleshooting procedures before determining the proper course of action. There is truly no intent to disappoint our customers, sometimes the solution is at the end of their fingertips but can easily be overlooked. Troubleshooting can help provide immediate resolutions to customers, instead of just sending parts which may not fix the issue if it is a potential user error. We we can sympathize with your frustration. So that we can investigate your options, we do ask that you reopen your case, by contacting us back directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). Contacting us directly will allow us to open your customer profile for specific details regarding the incident and look into the option that is best for you!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Master Blaster
on October 31, 2023
Posted by: JDP on MV
While I have only used this for about an hour, it has saved me several hours of cleaning dirt and moss from between the pavers on my walkway. I have yet to test out the premium foam cannon, but between washing the house and cars, I'm sure I'll be spending many more hours with this pressure washer.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very nice!
on October 30, 2023
Posted by: BLJCPA
from Aiken, South Carolina
Gender:Female
I just bought this pressure washer yesterday. Assembly was easy. I'm amazed at how quiet it is! I'm very happy with it so far.
Pros: Quiet, Powerful
Written by a customer while visiting greenworkstools.com