Customer reviews from greenworkstools.com
Greenworks - 24V 10" Cordless TORQDRIVE String Trimmer, 2.0Ah Battery and Charger Included - Green
Average customer rating
4.4
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
31
4 Stars
7
3 Stars
1
2 Stars
3
1 Star
2
91%of customers recommend this product.
(
30 out of
33)
Customer Reviews for Greenworks - 24V 10" Cordless TORQDRIVE String Trimmer, 2.0Ah Battery and Charger Included - Green
Customer Rating
1
Broke
on July 31, 2021
Posted by: Kirby 0608
from Saint Louis
Gender:Male
Unpacked this 7/29/2021 used it about 30 and then trimmer head came flying off when I tried to screw it back on I noticed that gears were stripped of all the teeth
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, August 3, 2021
Hello Kirby 0608,
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com
Posted by: sarahaha
from Mulberry, Arkansas
Gender:Female
Verified Purchase:Yes
Super easy to put together and use. Love that it takes the same battery as my little chainsaw.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: sophie c
from georgia
Gender:Female
Verified Purchase:Yes
batteries charge quickly and the mower works great for our yard! so happy with my purchase :)
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
A very light, quiet trimmer with a smooth auto-feed. It seems powerful enough, although I don't have a lot of tough grass or weeds on my small lot to test it on.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Edward L
from Green Bay
Gender:Male
Verified Purchase:Yes
Lightweight and easy to handle, I tend to use this more frequently than my 80V full sized string trimmer. While understandably less powerful than its counterpart, it's enough to get most trimming around the house done.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works like a charm, love it
on April 1, 2025
Posted by: Rick in Reno
from Nevada
Gender:Male
[This review was collected as part of a promotion.] Simple to put together and use. I love the auto-feed string line. This brings me up to 4 Greenworks battery tools.
Written by a customer while visiting greenworkstools.com
Posted by: L P R
from New York
Gender:Female
Verified Purchase:Yes
Probably an excellent tool, but received defective when it wouldn't fold back properly to fit in box for return.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: David Bosca
Verified Purchase:Yes
.080 string is NOT available for this trimmer. Dont know if bumper line will work.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , May 6, 2021
Hello Davebgolions,
Thank you for your review. We are sorry to hear that you have had less than a great experience with this product so far. This String Trimmer uses only with the nylon cutting line of 0.065" (1.65 mm) diameter. Please follow this link for the compatible spool: https://www.greenworkstools.com/0-065inch-replacement-string-trimmer-spool-69.
Should you still require further assistance, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your review. We are sorry to hear that you have had less than a great experience with this product so far. This String Trimmer uses only with the nylon cutting line of 0.065" (1.65 mm) diameter. Please follow this link for the compatible spool: https://www.greenworkstools.com/0-065inch-replacement-string-trimmer-spool-69.
Should you still require further assistance, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com