Customer reviews from greenworkstools.com
Greenworks - 24V 12" Brushless String Trimmer Kit, 2-in-1 Trimmer/Edger - 3Ah Battery and Charger
Average customer rating
4.4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
173
4 Stars
46
3 Stars
8
2 Stars
16
1 Star
11
89%of customers recommend this product.
(
193 out of
217)
Customer Reviews for Greenworks - 24V 12" Brushless String Trimmer Kit, 2-in-1 Trimmer/Edger - 3Ah Battery and Charger
Customer Rating
5
Easy to use
on November 4, 2020
Posted by: iluvcoffee
from Belton, TX
Gender:Female
[This review was collected as part of a promotion.] I am so happy that I have this string trimmer! It is perfect for edging, especially around my flower beds. It's lightweight, easy to use and makes short work of making a lawn look professionally finished.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Lightweight, battery driven edger
on November 4, 2020
Posted by: xmas
from Austin, TX
Gender:Male
[This review was collected as part of a promotion.] Very happy to be done with cords/gas. This edger is plenty powerful, does my whole yard on about 1/3 of it's battery and is very light to carry around. It has a couple of convenient manipulations to make it longer/shorter or turn the angle for edging vs trimming. This can be done quickly by just holding a button down and it will then lock into place.
It has a safety button you have to hold down in addition to the trigger...wasn't my favorite at first, but being battery operated I guess you want to avoid just accidentally bumping it and the thing starting. It also has an edge guide in addition to the grass guard. The edge guide is just a thin metal arch that sticks out about the distance of the string. It seemed to just prevent me from getting all the way to the dirt, so I just flipped up and ignored it, but maybe I'm missing something.
It has a safety button you have to hold down in addition to the trigger...wasn't my favorite at first, but being battery operated I guess you want to avoid just accidentally bumping it and the thing starting. It also has an edge guide in addition to the grass guard. The edge guide is just a thin metal arch that sticks out about the distance of the string. It seemed to just prevent me from getting all the way to the dirt, so I just flipped up and ignored it, but maybe I'm missing something.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good for smaller yards
on November 4, 2020
Posted by: bobrrc
from Woodstock, GA
Gender:Male
[This review was collected as part of a promotion.] I've has these products for about a month now.. It was easy to put together. The trimmer are reasonably light. The battery only lasts for about 15 - 20 minutes. The string trimmer head & line are difficult to reload and advance for more line. They make you unwind the line reel to advance for fresh line. e useless string trimmer. It is an OK trimmer and good for smaller yards or town houses where you have small driveways and like to keep the noise down instead of using the load gas powered trimmer.
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, November 4, 2020
Hello bobrrc,
We are terribly sorry to hear that you were not completely satisfied with this product. We strive to provide a quality product and a great customer service encounter. We stand behind our product. It's unfortunate this has happened, and we would love the opportunity to help. Feel free to contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. We look forward to speaking with you.
We are terribly sorry to hear that you were not completely satisfied with this product. We strive to provide a quality product and a great customer service encounter. We stand behind our product. It's unfortunate this has happened, and we would love the opportunity to help. Feel free to contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. We look forward to speaking with you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
My New Favorite Yard Tool!
on November 3, 2020
Posted by: Kleo Kat
from Homosassa, FL
Gender:Female
[This review was collected as part of a promotion.] I love this cordless trimmer! I have never been someone who enjoys yard work, especially in the summer. I am even a little embarrassed to admit that I will sometimes let the weeds in the flower beds overgrow because I don't like yardwork. Well after using this trimmer I have changed my mind! I actually enjoyed using it.
This was very easy to assemble and only took a few hours to fully charge. I used it for a couple hours and it still had some charge left on it. You can adjust the length and with me being tall, this can be the right length for me so that I don't hurt my back. This trimmer is light enough that anyone could use it. The bump feed feature worked nicely and it worked pretty good as an edger too. I am very impressed with this trimmer!
This was very easy to assemble and only took a few hours to fully charge. I used it for a couple hours and it still had some charge left on it. You can adjust the length and with me being tall, this can be the right length for me so that I don't hurt my back. This trimmer is light enough that anyone could use it. The bump feed feature worked nicely and it worked pretty good as an edger too. I am very impressed with this trimmer!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very easy to use
on November 3, 2020
Posted by: ValerieA
from Dallas Tx
Gender:Female
[This review was collected as part of a promotion.] This is absolutely the easiest string trimmer I've ever used. The string never gets too long and auto cuts extra. I never had to change the string like I usually have to. I was very impressed that the battery lasted the whole yard which is .25 acre with lots of playground equipment to trim around. Its very lightweight and comfortable to carry around. After I did all the trimming, it flips over and becomes the edger. It was amazing that it could do everything I needed and have the great battery life.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Outstanding features
on November 3, 2020
Posted by: Mariel
from Pflugerville
Gender:Female
[This review was collected as part of a promotion.] My husband really liked using TORQDRIVE string trimmer. It is easy to use and a little lighter than regular trimmer tools. Some of the best features are; the length adjustable shaft, the quiet motor and the handsfree string trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Johnny 93313
from California
Verified Purchase:Yes
I've used many other brands the offer this style of compact trimmer and nothing compares to the power the ease-of-use and ergonomics. I am 5 foot 11 and still able to use this trimmer due to the auxiliary handle capability and weight.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome tool
on November 3, 2020
Posted by: Roland70707
from Waycross GA
Gender:Male
[This review was collected as part of a promotion.] Way to go Greenworks. This trimmer is amazing. Right out of the box it was simple to assemble and start using. Charging for the first time took a few hours as recommended and I was out trimming my 1 acre yard. I had no issues with the string loading and honestly it didn’t break but one time and that was because I hit the metal fence roughly. Cuts a clean, even edge the first time. The handle is adjustable so I can send my wife out when she wants to help out. It’s easy enough even the kids can use it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com