Customer reviews from greenworkstools.com
Greenworks - 24V 12" Brushless String Trimmer Kit, 2-in-1 Trimmer/Edger - 3Ah Battery and Charger
Average customer rating
4.4
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
173
4 Stars
46
3 Stars
8
2 Stars
16
1 Star
11
89%of customers recommend this product.
(
193 out of
217)
Customer Reviews for Greenworks - 24V 12" Brushless String Trimmer Kit, 2-in-1 Trimmer/Edger - 3Ah Battery and Charger
Customer Rating
5
Little with a lot of power
on November 11, 2020
Posted by: Jari2011
from Lodi, Ca
Gender:Female
[This review was collected as part of a promotion.] Little with a lot of power!! I live on a ranch so there’s a lot of grass area that needs tending to. I used this in the back portion of my house and let me tell you that this cordless trimmer was amazing. It grabs all the weeds and things around the edge of the grass super quickly and gets them all the way down to basically nothing my grass has never looked better! Just be careful though because it is a very powerful little tool. its super lightweight as well which I love. nor hard on the hands and even has a extra handle for That precision cut your looking for.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jesse713
Verified Purchase:Yes
Light weight and trims very well. But when edging the string disappears nearly at point of contact. Not a good edger.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , November 24, 2020
Hello Jesse713
We are sorry to hear of the issues you are experiencing. The line often breaks when trimming around pavements, curbs, pots etc., this is because it tends to slap against the hard surface instead of soft growth and this can shear or abrade it rapidly. This is why it is important to just cut with the tip of the line. It still wears rapidly, but just a little bit at a time rather than in large pieces. A cutting knife at the perimeter of the guard on the trimmer keeps the line trimmed and prevents it hitting or extending beyond the guard. This knife should be sharp; otherwise it won't cut the line. If you notice this problem, you can sharpen it with a file, sharpening stone, or angle grinder.
If this does not resolve the issue, we would like to trouble shoot this issue further with you. Please contact us at info@greenworkstools.com or call us at 1-888-909-6757.
We are sorry to hear of the issues you are experiencing. The line often breaks when trimming around pavements, curbs, pots etc., this is because it tends to slap against the hard surface instead of soft growth and this can shear or abrade it rapidly. This is why it is important to just cut with the tip of the line. It still wears rapidly, but just a little bit at a time rather than in large pieces. A cutting knife at the perimeter of the guard on the trimmer keeps the line trimmed and prevents it hitting or extending beyond the guard. This knife should be sharp; otherwise it won't cut the line. If you notice this problem, you can sharpen it with a file, sharpening stone, or angle grinder.
If this does not resolve the issue, we would like to trouble shoot this issue further with you. Please contact us at info@greenworkstools.com or call us at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Happy in Florida
from Florida
Verified Purchase:Yes
This string trimmer is very powerful and so easy to use, no electric cords or gas needed. I
would say this is the best trimmer I have ever used!
would say this is the best trimmer I have ever used!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So easy to use!
on November 9, 2020
Posted by: Vicki D
from Nacogdoches, TX
Gender:Female
[This review was collected as part of a promotion.] I love that this trimmer is so lightweight and easy to use. It was a snap to put together, only two phillips screws to attach the guard, charge the battery, and you are ready to go! The adjustable shaft is a great feature, whether you are short or tall, this trimmer is for you. So far, I have seen great battery life, I get tired or finish before the battery gives out.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good
on November 9, 2020
Posted by: Diymama
Gender:Female
[This review was collected as part of a promotion.] I don’t like trimming my edges. And I have a lot of hard to reach spots..love trimming now!!! I own other products and I am really happy with all of them! Thanks for making easy to use products........
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
24V Cordless 13" TORQDRIVE™ String Trimmer w/ 4.0
on November 9, 2020
Posted by: MaggieCia
from Austin, TX
Gender:Female
[This review was collected as part of a promotion.] I received the 24V Cordless 13" TORQDRIVE™ String Trimmer w/ 4.0 Ah Battery about a few weeks ago and am completed hooked on trimming my edges. It performs excellently and is very well made. I would recommend the 24V Cordless 13" TORQDRIVE™ String Trimmer w/ 4.0 Ah Battery to friends and family.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Light and handy
on November 8, 2020
Posted by: iMom08
from Houston, Tx
Gender:Female
[This review was collected as part of a promotion.] I received this product in exchange for my review. I was quite excited to have access to a trimmer that I am able to use. The trimmer is lightweight which is perfect for anyone and the battery was sufficient to allow me to complete my yard on one charge. I like that it’s not the crazy loud gas powered trimmer we typically use and that it’s more environmentally friendly by using a rechargeable battery! I have been able to let my 12yr old use as well without any difficulty maneuvering the trimmer. I would definitely purchase on my own
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Surprisingly useful
on November 8, 2020
Posted by: Jade2797
from Clifton, Texas
Gender:Male
[This review was collected as part of a promotion.] I didn't expect much from a battery operated trimmer. I got much more than I expected. Surprisingly powerful motor that can drive the strong through burmuda grass. The guide bar is useful for trimming around trees, poles and under hedges. Unbelievably light weight for the power it delivers. Battery power more than adequate four taking on walkways, edging and for making fence lines look neat.
Written by a customer while visiting greenworkstools.com