Customer reviews from greenworkstools.com
Greenworks - 24V 12" Brushless String Trimmer Kit, 2-in-1 Trimmer/Edger - 3Ah Battery and Charger
Average customer rating
4.4 out of 5
4.4
(254 Reviews)
Open Ratings Snapshot
Rating breakdown 254 reviews
5 Stars
173
4 Stars
46
3 Stars
8
2 Stars
16
1 Star
11
89%of customers recommend this product. 
(
193 out of 217
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 24V 12" Brushless String Trimmer Kit, 2-in-1 Trimmer/Edger - 3Ah Battery and Charger
Customer Rating
1 out of 5
1
Tap Function to Release Line Works Very Inconsistently
on July 24, 2022
Posted by: MantaRayMysteria
Gender:Male
Overall the product is very cheaply built. The tap function did not work properly, took many, many taps to get the line to release. Had to tap hard a number of times and the twist lock of the arm broke, so the trimmer head would swivel around.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 25, 2022
Hello MantaRayMysteria,

Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
I love my trimmer/edger combo!
on July 23, 2022
Posted by: Anonymous
from Sebastian, FL
Gender:Male
Quiet. Lightweight. Easy to maneuver. Easily stored. Takes up little to no space in my garage. Battery is long lasting. Easily changes from trimmer to edger and vice versa. I highly recommend the trimmer/edger combo
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Good one
on July 9, 2022
Posted by: SunnyD71
from Texas
Gender:Male
Verified Purchase:Yes
It is good, light weight. But I wish it has more power
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Light and easy
on July 4, 2022
Posted by: Stu r
from Union NJ
Gender:Male
Verified Purchase:Yes
Works well. It light and powerful and easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Light and flexible
on June 30, 2022
Posted by: Klbshack
Verified Purchase:Yes
I love the light weight and the adjustable position option. Now, i look for places un the yard to edge.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great Little Trimmer
on June 30, 2022
Posted by: Cathy p
from AuGres, Michigan
Gender:Female
Verified Purchase:Yes
Lightweight easy to use trimmer. I love this little trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Easy to use
on June 22, 2022
Posted by: Anonymous
from Tooele, Utah
Gender:Male
Verified Purchase:Yes
I am very pleased with the overall product. It is lightweight, easy to handle and control, cuts smoothly and evenly. It has plenty of power for what I need it for. The battery run time is excellent.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Perfect for Medium Size Residential
on June 16, 2022
Posted by: Todd Smekens
from Muncie, IN
Gender:Male
I've now moved from corded to cordless and am glad I did. I get done in much less time and less hassle. I was afraid it might not have the power but my three-piece set is perfect for the job. I get done in a fraction of the time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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