Customer reviews from startech.com
StarTech.com - USB to Dual DisplayPort Adapter - 4K 60Hz, USB 3.0
Average customer rating
4.4
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
7
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for StarTech.com - USB to Dual DisplayPort Adapter - 4K 60Hz, USB 3.0
Customer Rating
4
Problem Free After Initial Installation
on July 18, 2018
Posted by: NickD_CA50
I have been testing this dual DisplayPort to USB adaptor for a few weeks with my Lenovo laptop and two monitors. It has been working well and I keep forgetting it is even connected.
The adaptor comes in a box about the size of a couple DVD cases. The adaptor fits in the palm of my hand and the cable is the length of my forearm. The adaptor is very well made with round soft sides and shiny black ends. The USB cable connects firmly to my computer and the DisplayPort cables click in to lock nicely in the adaptor.
When I first connected the adaptor to my computer, it made all the dings to indicate it had been connected. When I connected a monitor nothing happened and I could not get any video to work. I tried a few times with the same result. I then downloaded the installation software from the product website. It installed a DisplayLink software which although I don't like having to install software, it does appear to be more reputable than others I have had to install for display adaptors. After the software was installed the adaptor worked immediately when connected. It is equally as fast and reliable as using the manufacturer band's docking station. Not a single hiccup using this adaptor after the software was installed (I am using Windows 10).
I wish that I didn't have to install any software to use this adaptor, but once it got going it was working well. I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
5
Great solution to add more displays
on December 16, 2020
Posted by: alexanderb
I needed to connect 5 monitors on a single PC and only had a HDMI and VGA adaptor onboard.
First I searched for a dedicated graphics card with 5 output ports, but that seemed to be difficult because it needed to be low profile and there aren't much graphics cards with that much ports.
First I searched for a dedicated graphics card with 5 output ports, but that seemed to be difficult because it needed to be low profile and there aren't much graphics cards with that much ports.
I'am glad I found this adaptor from Startech, since it's a very easy solution to add multiple monitors with a far lower price than a graphics card would've cost.
I connected two Startech adaptors and used the HDMI port for the 5th monitor.
Everything was working right out of the box, I didn't even needed to install drivers.
Very happy with them!
I connected two Startech adaptors and used the HDMI port for the 5th monitor.
Everything was working right out of the box, I didn't even needed to install drivers.
Very happy with them!
Written by a customer while visiting startech.com
Customer Rating
5
USB to dual Display Port
on June 26, 2018
Posted by: Starr
This product was a surprise for me. I was skeptical about running 2 4K display ports on a single USB port but the quality was great and it was simple to install.
Written by a customer while visiting startech.com
Customer Rating
5
A nice alternative to a dock for those on the go
on July 17, 2018
Posted by: ShawnO_6
This adapter works as described and can be setup quickly and easily. It is smaller, lighter than a docking station for those who only need additional displays or have cost concerns. The fact that it requires no additional power may also make this a smart choice for those who want a dock without the hassle of additional cables, etc. I did not have any 4K displays available but this adapter provided crystal clear output to my standard displays. I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
5
Works Well
on July 16, 2018
Posted by: nivek
Easy installation after downloading and installing the drivers. I'm very happy with the performance.
Written by a customer while visiting startech.com
Customer Rating
5
Works perfectly as advertised on M1 MacBook Pro
on May 6, 2021
Posted by: F240
Been using for months so that I could use 3 displays with M1 Mac. This totally solved the problem. Using with LG 4k 24 inch, in addition to built In screen and another LG 21 inch 4k directly into M1 Mac. Could not be more stable. Absolutely first rate for typical, professional use case.
Written by a customer while visiting startech.com
Customer Rating
1
Don't work on m1 MacBook Pro and Air
on May 25, 2021
Posted by: yakuza
I had version of Mac OS 11.3.1 and second Mac 11.3.5
But on windows all work fine !
But I don't need a windows I need work on Mac !
But on windows all work fine !
But I don't need a windows I need work on Mac !
Response from startech.comBy Barrington, Customer Support, May 26, 2021
Thank you for providing your feedback on our USB32DP24K60. We apologize for the device is not working as expected with your Apple computers. Our technical department will reach out shortly to provide assistance with your device.
Written by a customer while visiting startech.com
Customer Rating
5
AMAZING product - STARTECH tech support is Awesome
on May 27, 2022
Posted by: Brook Lang
Verified Purchase:Yes
Using the Startech USB 3.0 to Dual DisplayPort Adapter - 4K 60Hz with new Microsoft Surface Pro 8 with a Surface Dock2 - so running FOUR 4K external 32" 4K 60hz LG monitors. Monitor # 1 & 2 are using USB C to USB C cable plug into the two Surface Dock2 4k 60hz supported on the Surface dock2. Then plugged in the Startech USB 3.0 to Dual DisplayPort Adapter - 4K 60Hz to one of the USB ports on the Surface Dock2 that is NOT video display supported (thus why need this device - and used Displayport Cables) and all 4 external 4k 32" LG monitors are going great! So the 5th screen is the Surface Pro 8 itself. So if you want 4 external 4K monitors for your Laptop - THIS IS THE PRODUCT YOU WANT
Written by a customer while visiting startech.com