Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
829
4 Stars
136
3 Stars
35
2 Stars
25
1 Star
49
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
3
Lack of a good installation support
on November 21, 2025
Posted by: Kas H
[This review was collected as part of a promotion.] The installers were looking for any excuse to avoid installing including size, water valve while we had water valve and I hired a third party installed it and fitted in the space we had . I also reported three issues with drawer door in the fridge and clicking sound in the freezer door. I like the fridge and the brand while threse issue makes you regret your purchase
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 24, 2025
We’re sorry to hear about the difficulties you experienced with the installation of your new refrigerator and the issues with the drawer and freezer door. We understand how frustrating this must be, especially when you were ready to enjoy your appliance.
Please know that we want your refrigerator to work as designed and meet your expectations. For further assistance, we encourage you to reach out to our support team so we can help address your concerns and ensure your appliance is functioning properly. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. — Maria
Please know that we want your refrigerator to work as designed and meet your expectations. For further assistance, we encourage you to reach out to our support team so we can help address your concerns and ensure your appliance is functioning properly. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome freezer
on November 19, 2025
Posted by: LLM333
[This review was collected as part of a promotion.] I've wanted a stand alone freezer for quite a while. I love this one, spacious, well laid out. with an ice maker.... which is a big thing for my family. and I trust frigidaire products
Response from frigidaire.comBy Jessica, Online Outreach Specialist, November 21, 2025
Thank you for sharing your positive experience with the 19 Cu. Ft. Single-Door Freezer. We’re delighted to hear that you’re enjoying the spacious design and thoughtful layout, as well as the convenience of the built-in ice maker. It’s wonderful to know that our product meets your family’s needs and that you trust Frigidaire.
Thank you for choosing us and for taking the time to share your feedback! If you will need assistance in the future, please don't hesitate to reach out to us via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m.-6:00 p.m. ET, and we’ll be happy to assist.
Thank you for choosing us and for taking the time to share your feedback! If you will need assistance in the future, please don't hesitate to reach out to us via phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m.-6:00 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on November 11, 2025
Posted by: RMLN
We bought this freezer due to Consumer Reports rating. Our icemaker stopped just out of warranty & online complaints list it as a frequent problem (see Reddit). If you purchase, get the extended warranty.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 12, 2025
Hi there! Thank you for taking the time to share your experience with your Frigidaire freezer. We’re truly sorry to hear that your icemaker stopped working shortly after the warranty period ended. We understand how frustrating that can be—especially when you’ve chosen the product based on trusted recommendations and expected long-term reliability.
Please know that we take feedback like yours very seriously. Our goal is to deliver durable, dependable appliances, and your comments help us identify areas where we can continue to improve. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Please know that we take feedback like yours very seriously. Our goal is to deliver durable, dependable appliances, and your comments help us identify areas where we can continue to improve. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Tons of room!
on November 6, 2025
Posted by: KDDukes
[This review was collected as part of a promotion.] I am loving the amount of room in the freezer. We have it installed with the single door refrigerator and together they are stunning in our newly remodeled kitchen. There is a ton of shelf space, the ice maker works quickly and quietly, and the drawer space adds a nice touch for items that we’d like kept out of view.
Response from frigidaire.comBy Christian, Online Outreach Specialist, November 6, 2025
We truly appreciate your thoughtful review! It’s wonderful to hear that your new freezer and refrigerator combination not only looks beautiful in your remodeled kitchen but also provides the space and convenience you were looking for. Thank you for choosing us! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fridge/freezer great, water filter not so great
on October 29, 2025
Posted by: Jeauxn
[This review was collected as part of a promotion.] I like the fridge, but wish it had a separate meat and a dairy drawer. The water filter that came with it doesn’t seem to filter well. I used a water tester on the water from the dispenser and it registered over 230ppm. I guess I’ll have to continue using my zero water dispenser. This tends to make the fridge water dispenser obsolete. Disappointing!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer that makes ice!
on October 26, 2025
Posted by: Ginarita
[This review was collected as part of a promotion.] We purchased this freezer for the garage in our new home. Not only is it a great addition for freezer storage. But we entertain a lot and our kitchen refrigerator runs out of ice. This freezer has an ice maker with 2 catch buckets. We haven’t run out of ice yet.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 28, 2025
Hi there. That’s wonderful to hear! We’re thrilled your new Frigidaire freezer has been the perfect addition to your new home — and even better that the ice maker keeps up during your gatherings. It sounds like it’s fitting your lifestyle perfectly.
If you ever need any support or have questions about your appliance, our Customer Care Team is always happy to help through live chat at www.frigidaire.com or by calling 1-800-374-4432.
Best Regards,
Ruth
If you ever need any support or have questions about your appliance, our Customer Care Team is always happy to help through live chat at www.frigidaire.com or by calling 1-800-374-4432.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on October 26, 2025
Posted by: Clleb
[This review was collected as part of a promotion.] Wonderful
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome all around!
on October 23, 2025
Posted by: sldemill
[This review was collected as part of a promotion.] This fridge and freezer combination is awesome! They were easy to install and set up and they look beautiful in our newly remodeled kitchen! They have a professional appearance and will look great for years to come! Thank you!
Written by a customer while visiting frigidaire.com