Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
829
4 Stars
136
3 Stars
35
2 Stars
25
1 Star
49
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
3
Why bigger than last model
on August 28, 2022
Posted by: Too big
[This review was collected as part of a promotion.] The fridge and freezer are still sitting g in my garage. This is my 3 set, each time they are slightly wider and taller. I’m having to have the space made larger and I would not have had to buy a new freezer if the sizes were the same
Response from frigidaire.comBy Ashton, Online Outreach Specialist, August 29, 2022
Hello!
We appreciate you taking the time to share your experience! The new Frigidaire Professional twins are slightly larger than the Frigidaire Gallery twins, and the appliance size and recommended cutout size are listed in the specifications. We understand that this size upgrade may cause some inconvenience when replacing with the updated models, and we aim to make it as clear as possible what will and won't fit. We hope that you love the new twins once you are able to get them installed, and we look forward to your feedback! Thanks for continuing to be a part of the Frigidaire family!
Best,
Ashton
We appreciate you taking the time to share your experience! The new Frigidaire Professional twins are slightly larger than the Frigidaire Gallery twins, and the appliance size and recommended cutout size are listed in the specifications. We understand that this size upgrade may cause some inconvenience when replacing with the updated models, and we aim to make it as clear as possible what will and won't fit. We hope that you love the new twins once you are able to get them installed, and we look forward to your feedback! Thanks for continuing to be a part of the Frigidaire family!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 27, 2022
Posted by: Julia92
[This review was collected as part of a promotion.] Love the look & space of my new freezer but it frosts up a ton - trying to figure that out
Love the ice maker & double bucket for ice.
Love the ice maker & double bucket for ice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 26, 2022
Posted by: Gar7
[This review was collected as part of a promotion.] So much space and we love the ice size and amount!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on August 26, 2022
Posted by: Spot47
[This review was collected as part of a promotion.] Very nice and efficient
Written by a customer while visiting frigidaire.com
Customer Rating
1
Built-in side by side unit
on August 25, 2022
Posted by: NA13
We purchased our house new 2 years ago and our side by side freezer and refrigerators have been nothing but problems. First the refrigerator broke and after having almost every single internal piece replaced over the course of ~8months it was not able to be repaired. In the meantime that model was discontinued and this model was produced, so we had to buy a new freezer with the new refrigerator because you couldn't put a new model next to the old model in a built-in space. Well within 2wks of install of the new refrigerator and freezer the freezer ice maker broke, leaking water all over our hardwood floors. It was determined to be an internal leak and so it was replaced with a new freezer. It has been 48hrs, it is still not down to temperature and is not making ice. We love the size and we're excited with a family of 5 to have the large space but it has been frustrating.
Response from frigidaire.comBy Briana , Online Outreach Specialist , August 26, 2022
Hello, NA13! Thank you for sharing your experience with us. We are sorry to hear that you have not had the best experience with your refrigerator. In researching, we see where you are being assisted with your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 25, 2022
Posted by: Eyedoctor71
[This review was collected as part of a promotion.] I LOVE THIS REFRIGERATOR!!! It looks phenomenal and have had no issues with it. I get many compliments when people come over. It was the perfect addition to my kitchen. It is the second one I’ve bought, the first one lasted 17 years!!!!
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 9, 2022
We are happy to hear you are loving your new Frigidaire. We work hard every day to make sure owners like you have everything they need. Thanks for your loyalty. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stunning!
on August 25, 2022
Posted by: giddy4000
[This review was collected as part of a promotion.] We love this Freezer. The appearance is stunning in our kitchen. I especially love the additional ice tray to be able to store more ice, very helpful when you haven't gotten a free standing ice maker yet!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, September 13, 2022
We appreciate you taking the time to share your feedback with us. We are delighted to hear you are loving your new freezer. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Pro Series Refrigerator & Freezer
on August 25, 2022
Posted by: Kate1158
[This review was collected as part of a promotion.] Our new home is very enhanced by this option. With the trim kit, you cannot tell it from the models that cost thousands more. Well lit, spacious, clean front, water and double ice bin inside. We love it! No need for an additional freezer!
Response from frigidaire.comBy Anna, Online Outreach Specialist, September 28, 2022
Music to our ears Kate! We are overjoyed to hear you are enjoying all the design and performance features of your new single door freezer. Additionally, this model features the power outage assurance. Designed to keep food frozen for over two days if there is a power outage with our superior tight seal that locks in cold air.
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Best Wishes, Anna
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com