Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
829
4 Stars
136
3 Stars
35
2 Stars
25
1 Star
49
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
3
Frigidaire professional refrigerator only
on October 12, 2022
Posted by: Jetrafeli
[This review was collected as part of a promotion.] Frigidaire professional refrigerator only I love the lighting of this refrigerator but it did come with a huge dent in it the first time and then I waited for another one and this one has an issue with me with obtaining the temperature required to keep things fresh and not spoil so I am waiting on replacement of some thing to do with the software.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, October 13, 2022
We are disappointed to learn you are having this experience with your refrigerator. This is certainly not the ownership experience we would want for you.
We understand your concerns are being addressed and are confident the technician will be able to restore the unit to proper working order. If you should need any additional assistance, please reconnect with us. -Bianca
We understand your concerns are being addressed and are confident the technician will be able to restore the unit to proper working order. If you should need any additional assistance, please reconnect with us. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice, but ....
on October 12, 2022
Posted by: PG161
[This review was collected as part of a promotion.] when you get a brand new fridge and we got the freezer too, you expect the package to function properly out of the box, meaning does its cooling job. However, I already needed to get a repair man to fix a water leak on my water dispenser. Good thing, we are under the manufactures warranty. Downfall is the process of calling, scheduling, and waiting for the repair to happen is not what you want to be doing when you get a brand-new fridge.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, October 13, 2022
This is certainly not the experience we want you to have with your brand-new refrigerator! However, we are happy to know this matter has been resolved for you. Feel free to reach out should you have additional questions or concerns. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Generation Frigidaire Professional
on October 11, 2022
Posted by: Patjr1957
[This review was collected as part of a promotion.] I had the previous generation of Frigidaire Professional Series Freezer/Refrigerator and they preformed well. Recently I upgraded to the brand new generation of the Frigidaire Professional Series and I can’t be any more pleased! The shelving has been refined and more convenient, the lighting is so much brighter with the LEDs, and addition of the cold water dispenser in the refrigerator was definitely a big upgrade! The icemaker in the freezer has been relocated to a lower more convenient position. Great Job Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge of my dreams
on October 10, 2022
Posted by: Nichole88
[This review was collected as part of a promotion.] I’ve always wanted a big fridge like this and when I looked up different ones, fridgidaire had the best reviews and other companies sounded like the fridges would die in a year or 2. Hopefully fridgidaire lasts longer because that’s why I went with them
Written by a customer while visiting frigidaire.com
Customer Rating
5
Twin units in Georgia pantry
on October 10, 2022
Posted by: pantry twins
[This review was collected as part of a promotion.] We love the single freezer (next to its twin refrigerator); it is spacious with a variety of storage (drawers and shelves).
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 9, 2022
Posted by: Maria at Bonita Springs
[This review was collected as part of a promotion.] I love the set, I got both they look very modern and sleek, the only reason I don't give 5 stars is because the freezer had to be replaced because ice maker did not work, and refrigerator had to be repaired because stopped working, after a month and a half. Costumer service was good.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Sabbath mode
on October 7, 2022
Posted by: dbandab
[This review was collected as part of a promotion.] Does not respond to everyone. I am not kidding. We even had a service call and tech said not everyone can get the mode to respond.
Response from frigidaire.comBy Anna, Online Outreach Specialist, October 10, 2022
Thank you for taking a moment to share your comments with us. We regret to learn that the Sabbath mode was not cooperating initially, but relieved to know they were able to resolve the matter for you. We appreciate your patience while this was taken care of
Should you need assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Best Wishes, Anna
Should you need assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Truly a Family Freezer
on October 6, 2022
Posted by: Pilskalns
[This review was collected as part of a promotion.] Family love the fancy freezer. Well lite. Glass shelves. Huge. A+
Written by a customer while visiting frigidaire.com