Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
829
4 Stars
136
3 Stars
35
2 Stars
25
1 Star
49
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
3
Great Freezer but ice maker/ water dispenser malfunctioned
on December 5, 2022
Posted by: Southern Cali Homeowners
[This review was collected as part of a promotion.] Rated average given price point. We love the size stately appearance of our refrigerator and freezer but after only 3 months the ice maker no longer works and the water dispenser broke as well.
Hoping to return and go with a different model.
Hoping to return and go with a different model.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, December 8, 2022
We regret to hear you are having this trouble with your new freezer. This is certainly not what we envisioned for you. If you have not already, please connect with us so we can address ice maker and dispenser concerns.
Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Full freezer
on December 5, 2022
Posted by: Kdrw
[This review was collected as part of a promotion.] I love my new freezer. The two bin ice maker is WONDERFUL! I will never have to buy ice again. The soft freeze drawer is so nice.
Written by a customer while visiting frigidaire.com
Customer Rating
2
New fridge and freezer pair
on December 3, 2022
Posted by: Miriam H
[This review was collected as part of a promotion.] We received a new fridge and freezer set and had them installed last week. There were some small dents on them but I guess I’ll have to live with that. The freezer does not get cold and we have had one repairman out already but it
is still not cold. I am so disappointed and hope Frigidaire will make this right quickly. We need a freezer for our family of 6!
is still not cold. I am so disappointed and hope Frigidaire will make this right quickly. We need a freezer for our family of 6!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, December 5, 2022
We regret to hear that your freezer is not operating properly so soon into its lifespan and requires service. It's not what we would expect to happen and we apologize for any inconvenience this may have caused you.
We are confident that the service technician will be able to restore your appliance to proper working order. If you have any further questions or concerns, please feel free to reconnect with us as we are always here to help. -Bianca
We are confident that the service technician will be able to restore your appliance to proper working order. If you have any further questions or concerns, please feel free to reconnect with us as we are always here to help. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great buy
on December 3, 2022
Posted by: Larry Newton
[This review was collected as part of a promotion.] Needed replacement column set for kitchen. Lots of room. Keeps things cold with good storage drawers. Easy to install and level.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on December 1, 2022
Posted by: Extremely Disappointed in
[This review was collected as part of a promotion.] My icemaker has never worked from day one I’ve had people out here three times and it’s still not working,
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, December 2, 2022
Hi there! This is certainly not the experience we like to learn about, and we want to ensure things are running as they should. We’ve reached out via email to learn more about your service experience. We appreciate your candid feedback and look forward to hearing from you further! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on November 30, 2022
Posted by: Dave and Lei
[This review was collected as part of a promotion.] Luxury look for great price! Nice and shallow to reach and keep organized!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on November 30, 2022
Posted by: AZ Cold
[This review was collected as part of a promotion.] This equipment is living up too our expectation: It was easily set up. It has the interior room we were looking for and its is frost-free.
Written by a customer while visiting frigidaire.com
Customer Rating
5
A lot of space
on November 30, 2022
Posted by: AHwyo
[This review was collected as part of a promotion.] Beautiful, functional, spacious, and a surprising amount of detail. So far they have surpassed my expectations. I replaced a deep freezer with this unit and I’m happy with the purchase.
Written by a customer while visiting frigidaire.com