Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
4
Freezer
on January 8, 2023
Posted by: TS2022
[This review was collected as part of a promotion.] Love the freezer! Our only issue is a leak with ice maker that is causing one huge block of ice instead of cubed
[This review was collected as part of a promotion.] These fridge freezer combo look great in our new kitchen. I love the water dispensing feature in the ice dispensing feature that you don’t see it other high end, fridge freezer built-ins
[This review was collected as part of a promotion.] This is our second freezer. The first one we purchased had an ice maker that never worked so we were sent a replacement. This one has been great!
[This review was collected as part of a promotion.] This is a “must have” freezer to purchase. With stunning looks and advanced features and space , the Frigidaire 19 Cu. Ft. freezer will enhance any kitchen.
[This review was collected as part of a promotion.] Bought this freezer in May of 2022, it was delivered in June. It broke 4 times in six months. The manufacturer did replace the freezer in December so I reserve my review on the new one for at least a few months to see how it works.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 6, 2023
Hi, Drummlee!
We're sorry to hear your first freezer had some early issues. This is not what we expect from our appliances and is certainly unusual for this model. We are confident that the replacement will serve you better, and we look forward to your feedback! Thanks for sharing your experience.
[This review was collected as part of a promotion.] Freezer is great accept the Ice Maker is non -functional, and not repairable, which means we will have to go through the inconvenience of getting a replacement unit within the first month of install.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 6, 2023
Hi, JimW894!
We're sorry to hear you've been having trouble with the ice maker! It looks like the technicians we sent out completed repairs on 12/30 and confirmed ice was being produced. Did the issue re-occur afterwards? Are you working with your retailer on a resolution? We would like you ensure you are being taken care of; please be on the lookout for an email from us so we can confirm the status!
[This review was collected as part of a promotion.] This freezer is awesome. There is so much room inside I don’t even worry about what I buy at the grocery store anymore!!!
[This review was collected as part of a promotion.] I love my Frigidaire professional appliances! This freezer is NOT intended for deep freeze/long term storage. We host a lot of gatherings and events, and the extra space and ease of access is exactly what we need.