[This review was collected as part of a promotion.] Hello, I bought the Single-Door Freezer, and Single-Door Refrigerator. The ice maker has to be replaced and the refrigerator crisper drawer were put in my freezer. Still waiting on ice maker to come in and the soft serve ice cream drawer. The refrigerator door came with a bent on it, so had to order another door. Other than that, I love the professional side-by-side units.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 9, 2023
Hello, Melvin.
We hope that all is well with your orders and that you receive them on time. It's great to hear that you love your professional side-by-side unit. If you have any other questions or concerns, feel free to connect with us by Live Chat on Frigidaire.com or by phone at 800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience.
[This review was collected as part of a promotion.] Only 2 weeks. I hope no problems occur.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 7, 2023
Hi, there!
We appreciate you sharing your feedback. We're glad to hear that the refrigerator is working perfectly fine as expected. If you need assistance in the future, please reach out to us at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in.
[This review was collected as part of a promotion.] I have wanted a refrigerator/freezer like this - enough room for everything - finally. And it's lovely and quiet to boot! So happy!
[This review was collected as part of a promotion.] this is a fantastic freezer. huge, i can see everything. great price. overall a+
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 3, 2023
Thanks for stopping by to share your feedback with us, Metmsz! Customer satisfaction is our priority, and we are glad to hear that you are happy with your freezer.
[This review was collected as part of a promotion.] Overall the unit is nice but since plugging it in, I have had issues with the ice maker leaking causing water to drain down along the left side of the inner wall building up an ice dam. Additionally, the water gets into the bottom rail system not allowing the drawer to fill close and cause issues. The slide also has issues opening fully.
Response from frigidaire.comBy Online Outreach Specialist, January 31, 2023
Hello, JoeN15! Thank you for sharing your recent experience with your ice maker. This is certainly not what we like to hear from our consumers. We’d like to learn more about this concern to see how we can help. Please be on the lookout for an email from us. We look forward to hearing from you soon. -Chris