Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
829
4 Stars
136
3 Stars
35
2 Stars
25
1 Star
49
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
3
on April 28, 2023
Posted by: EllieH
[This review was collected as part of a promotion.] This is the second freezer we’ve had. The first one the ice maker just randomly stopped making ice. No one would work on the freezer and they just gave us a replacement. Now this replacement has water leaking from the ice maker causing the water to freeze under, in and behind the ice bins. Other than that, the freezer is very spacious.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, May 1, 2023
Hello! We are sorry to learn of your early encounter with this unit. We're happy that you like the freezer. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire Professional Refrigerator Freezer
on April 27, 2023
Posted by: SKIDOO_RIDER
[This review was collected as part of a promotion.] When opening the packaging both of the doors had dents. In discussing this with our dealer, they had mentioned that this seems to be a problem with these units. The doors are susceptible to damage in shipping. Unfortunately it was a huge battle to get this resolved but in the end new doors were ordered. Overall the installed pair look great, they are huge. We love the two ice holders, this is great for entertaining. I would have given the product a 5 star review if the issue with the doors had been resolved without hassle.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 28, 2023
Hello! We're glad to learn that you like your appliance except for the issue that you have experienced with both doors. We're glad to know that your concern has been addressed. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If you have any other concerns we may be able to help with, or if there is anything else we can do to improve your experience, please don't hesitate to reach out to us. You can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
We needed a freezer to fit our life and this one fits the bill.
on April 27, 2023
Posted by: SBAILEY1304
[This review was collected as part of a promotion.] We combined this with the matching refrigerator and we love the combo so far.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Happy
on April 27, 2023
Posted by: Daddy1
[This review was collected as part of a promotion.] I those appliances before and it lasted for 26 years very impressive with both refrigerator and freezer so I bought the same units again very reliable..
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the Frigidaire professional series freezer
on April 26, 2023
Posted by: Sjdolese
[This review was collected as part of a promotion.] Roomy, everything is organized and maintains a consistent temperature. Ice maker is out of the way and works perfectly. Nice looking freezer to match the same series refrigerator
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 21, 2023
Posted by: Hilltop Haven
[This review was collected as part of a promotion.] Have had for 2 months and no issues. Love the ice maker, shelf space, and bright lighting.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Refrigerator I've ever owned
on April 20, 2023
Posted by: Beccann1
[This review was collected as part of a promotion.] We bought the Refrigerator/Freezer w/ Trim kit for our new home & it looks so good with our kitchen set up. We get alot of compliments on the set
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on April 20, 2023
Posted by: Goldmine
[This review was collected as part of a promotion.] Have the combination refrigerator, freezer. Had problems at first with freezer, ice maker wouldn’t work. Had a harness problem no contact, got that fixed. Then still no ice, another service call. Came out replaced ice maker, still no ice. Another service call, replaced sensor on back were water comes in ordered part another service call. Put in new part still no ice another service call. This time a different technician he called Fridgeadare and they said replace the freezer. New freezer arrives they put together with refrigerator but can’t get it level to put the trim kit on. To many times pulling in and out for service calls the leveling brackets are not strong enough to keep units level. Waiting on replacement parts. Other then that the problems explained above, units are preforming great.
Written by a customer while visiting frigidaire.com