Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
829
4 Stars
136
3 Stars
35
2 Stars
25
1 Star
49
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
5
Our second Single-Door Freezer wins again
on January 28, 2026
Posted by: Browndan
[This review was collected as part of a promotion.] This is our second time to buy an all freezer from Frigidaire and the only reason to get the new one was for it to go with the matching single-door refrigerator. The pair look great in our kitchen and I really like the new freezer design with the soft freeze drawer and ice maker.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 30, 2026
Hi there. Thank you for being a loyal Frigidaire customer and for choosing us again! We’re glad to hear the all-freezer was a perfect match for your single-door refrigerator and that the pair looks great in your kitchen. It’s especially nice to know you’re enjoying the updated freezer design, including the soft freeze drawer and built-in ice maker. We appreciate your continued trust in Frigidaire and hope you enjoy your new appliances for many years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Freezer
on January 28, 2026
Posted by: andypop
[This review was collected as part of a promotion.] I love my upright freezer like the shelf’s in the door and the drawers also the ice maker this a special freezer because I fish a lot in the summer and that extra ice will certainly come in handy
Response from frigidaire.comBy John, Online Outreach Specialist, January 28, 2026
Hi, Andypop. Thank you for your kind feedback and for sharing your appreciation of our product’s design. We are delighted to hear that our efforts to create visually appealing and thoughtfully designed appliances have resonated with you.
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Single door freezer
on January 28, 2026
Posted by: Real55
[This review was collected as part of a promotion.] Fantastic appliance
Love the size
Fits in nicely with my kitchen design
Love the size
Fits in nicely with my kitchen design
Response from frigidaire.comBy John, Online Outreach Specialist, January 28, 2026
Hello, Real55. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
3
Freezer pain
on January 20, 2026
Posted by: DonJames
[This review was collected as part of a promotion.] After receiving 2 damaged freezers, I finally got one. The pairing directions are poor at best. The threads strip easily. The directions for the ice maker water hook up are wrong. Overall installation sucks.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 22, 2026
Hi there. We’re really sorry for how frustrating this experience has been, especially after receiving damaged units and running into installation issues—that’s not what we want for our customers. Please reach out to our Customer Care team so we can help make this right at 1-800-374-4432, available Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or connect with us via live chat on our website for faster assistance.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Professional Freezer
on January 18, 2026
Posted by: MaxR
[This review was collected as part of a promotion.] Replaced defective freezer. Icemaker water line leaked and damaged hardwood floors. Hoping replacement unit does not have same issue...
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 20, 2026
Good day, MaxR! Thank you for sharing your experience. We’re very sorry to hear about the issue with your previous freezer and the damage it caused. We understand how frustrating this must have been and truly hope your replacement unit performs flawlessly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire
on January 11, 2026
Posted by: grizzly2279
[This review was collected as part of a promotion.] We are extremely pleased with our new freezer and refrigerator. The color is beautiful, the small square ice is a great feature, and the storage space is excellent. The built-in rollers make positioning and moving the unit much easier. We replaced a Kenmore Elite and are very happy with our decision.
Response from frigidaire.comBy Chris, Online Outreach Specialist, January 12, 2026
Thank you for sharing your experience! We’re so glad to hear that you’re enjoying your new refrigerator and freezer, from the ice features to the storage space and easy mobility. It’s great to know that your upgrade from the Kenmore Elite has been a satisfying one! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Professional Series
on January 5, 2026
Posted by: Nanawillsew
[This review was collected as part of a promotion.] I like that it is easy accessible to all items. Not too deep.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 6, 2026
Hello, Nanawillsew! We’re glad to hear you’re enjoying your Professional Series appliance! It’s great that the accessibility and depth are working well for you. If you ever have questions or need assistance, we’re always here to help. You can reach us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire!
–Rox
Thank you for choosing Frigidaire!
–Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacemetn
on January 5, 2026
Posted by: Meyre
[This review was collected as part of a promotion.] Bought to replace old freezer
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 7, 2026
Thank you for sharing, Meyre! We’re glad you chose a Frigidaire to replace your old freezer and hope it’s meeting your needs so far. If you ever have questions or need assistance, we’re always here to help. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire!
–Rox
Thank you for choosing Frigidaire!
–Rox
Written by a customer while visiting frigidaire.com