Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
829
4 Stars
136
3 Stars
35
2 Stars
25
1 Star
49
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
3
The Wife is Excited!
on May 31, 2023
Posted by: Slacabamorinico
[This review was collected as part of a promotion.] I bought this entirely for the impressive look of the fridge and freezer with the trim kit, while it was on sale and will install it when we finish construction. If I am able to update my review after it is installed, I will do so. I am a
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 2, 2023
Thank you for your time and willingness to share your opinion. One of our goals is to deliver excellent customer service. Your feedback is helpful to us and has not gone unnoticed.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome freezer
on May 31, 2023
Posted by: Mangomenges
[This review was collected as part of a promotion.] Great product and looks amazing with the combining trim kit
Written by a customer while visiting frigidaire.com
Customer Rating
2
On second one so far and still don't have any ice being made
on May 31, 2023
Posted by: tjl8
[This review was collected as part of a promotion.] Freezer is a nice size and looks good. However, i am currently on my second freezer in three weeks since install and still don't have a single cube of ice coming from the ice maker. The freezer was professionally installed and serviced by a frigidaire technician but still doesn't work as it should.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, June 1, 2023
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Horrible ice maker
on May 30, 2023
Posted by: PLaraway
Great freezer. Love the size. The ice maker doesn’t produce enough ice at all. One bin every 72 hours doesn’t cut it for this nice of a freezer. Counter top ice makers fill up in 15 minutes. The service guys came out a few times. Replaced it but then fridgidaire told them 1 bucket every 72 hours. If you like ice this is a hard pass.
Response from frigidaire.comBy Angel, Online Outreach Specialist, May 31, 2023
Hello, PLaraway.
We completely understand where your disappointment is coming from, though it's not the experience we want you to have. We appreciate you taking time to share your experience with us. Rest assured, we will continue working hard to produce high-quality products. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Angel
We completely understand where your disappointment is coming from, though it's not the experience we want you to have. We appreciate you taking time to share your experience with us. Rest assured, we will continue working hard to produce high-quality products. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 24, 2023
Posted by: Mandeville54
[This review was collected as part of a promotion.] We love our brand new Frigidaire. Bought a new home and added the large Frigidaire Refrigerator to our appliances. The installation went smoothly and is working great for our family.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New renovations
on May 21, 2023
Posted by: Emme10
[This review was collected as part of a promotion.] Looks great spacious excellent hope long term is good bought it for size
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the look
on May 19, 2023
Posted by: Joel68
[This review was collected as part of a promotion.] We love the look of this freezer along with the matching refrigerator. Tons of room and great lighting. My only concern is how fast the ice maker makes ice. Sometimes it's consistent with making ice and other times it barely makes any ice. Other than that, we love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
AWESOME
on May 18, 2023
Posted by: D GALLO
[This review was collected as part of a promotion.] LOVE MY NEW FRIGIDAIRE FREEZER, SO MUCH SPACE AND TOGETHER WITH MY FRIGIDAIRE FRIG - IT LOOKS SO SLEEK!
Written by a customer while visiting frigidaire.com