Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
1
New design awful
on June 6, 2023
Posted by: Llf14244
Had to replace my old refrigerator and freezer due to new design. Hate the new design so low to the ground and scrape your foot every time you open it! Panel on top and bottom have been re-ordered due to original being incorrect. Three weeks later still waiting on it.
Response from frigidaire.comBy Owen, Online Outreach Specialist, June 7, 2023
Hello liz14244,
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're saddened to hear that the new design doesn't fit with what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences so that we can improved and get more idea what our family wants, Rest assured that your feedback does not go unnoticed. Moving forward, you can check our other unit in our website www.frigidaire.com as we have different kind of model that you might like, If you need assistance. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] You can either put this together side by side with the fridge or do what we did and separate them. We bought this along with the fridge to replace our old Electrolux ones. What makes this one better is the ice maker being lower and with two trays and a scooper. The old one was high and you had to use your hands basically to get the ice. Plus this one has magnetized doors so the family can put all their stuff on the doors again
[This review was collected as part of a promotion.] Couldn’t be happier with our new appliance. It works great and love the upgrades made to make everything more efficient !
[This review was collected as part of a promotion.] Needs to be deeper
Response from frigidaire.comBy Lauren, Online Outreach Specialist, June 5, 2023
Good day, Mark!We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers' needs going forward. If you have additional concerns, feel free to connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
[This review was collected as part of a promotion.] The lighting inside is wonderful, and the size is perfect. Quiet, attractive and settings are easy to understand.
[This review was collected as part of a promotion.] I absolutely love this freezer and ice machine. The ice is in an awesome spot and makes a great sized cube. The interior is stainless steel and awesome!
[This review was collected as part of a promotion.] This freezer has a two drawer ice cube maker! When you open the door, the lighting makes you feel like you are at an airport. The door shelves are plentiful and the right size for bags of our frozen fruits and vegetables.