Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
829
4 Stars
136
3 Stars
35
2 Stars
25
1 Star
49
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
5
on July 31, 2023
Posted by: ChesterT
[This review was collected as part of a promotion.] We bought the pair and the trim kit to combine the freezer and refrigerator. Love the set and they really look high end! Endless amount of room inside and great features! The no fingerprint stainless is great!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Frigidaire single door freezer
on July 31, 2023
Posted by: meng1ish
[This review was collected as part of a promotion.] My Freezer is keeping my frozen good frozen and making excellent ice. When a fan comes on it vibrates and is very noisy. Very disappointed that we will need to call someone to find out what is causing this.
Response from frigidaire.comBy Christian , Online Outreach Specialist, August 2, 2023
First and foremost, please accept our sincerest apologies for the unsatisfactory experience you had with us. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love the Freezer!
on July 28, 2023
Posted by: Kalessie
[This review was collected as part of a promotion.] We love the freezer. Lots of space, I use each drawer to separate my meat, poultry, frozen veggies and ice-cream. Best buy ever!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 22, 2023
Posted by: bob 36
[This review was collected as part of a promotion.] the side by side by side units look good and are both working. If I can suggest, you might want to put wheels on these units as they come out of the factory
Written by a customer while visiting frigidaire.com
Customer Rating
5
18 month kitchen renovation
on July 21, 2023
Posted by: MarisaATL
[This review was collected as part of a promotion.] I am thrilled with this column freezer (I have the matching refrigerator too). I like the way the space is allocated. It will hold everything I need (and more). I also like how much ice is produced (and the handy scoop that came with it). It's my first column set and I can't imagine going back to a combined unit while I have kids living at home.
Written by a customer while visiting frigidaire.com
Customer Rating
1
New Freezer already having issues- shaking entire house have video
on July 21, 2023
Posted by: Vibrating freezer alarm
[This review was collected as part of a promotion.] It’s making ice which is a lovely thing compared to the last one that stopped a few months into ownership. Now the replacement is making some crazy vibrations just a few weeks in that has us very worried and frustrated since it wakes us up.
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 24, 2023
Hello, Valued Consumer!
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. These are some type of noise that may hear and considered as normal; Snapping/Clicking-Electronic Control & Automatic Defrost Control-These parts can produce a snapping or clicking sound when turning parts of the cooling system on and off, or activating a defrost cycle. Evaporator Fans-You may hear air being forced through the refrigerator by the evaporator fans. Condenser Fan-You may hear air being forced through the condenser by the fan. Condenser-May create minimal sounds from forced air. Humming / Pulsating-The compressor may have a high-pitched hum or pulsating sound. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us via live chat or by calling us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. These are some type of noise that may hear and considered as normal; Snapping/Clicking-Electronic Control & Automatic Defrost Control-These parts can produce a snapping or clicking sound when turning parts of the cooling system on and off, or activating a defrost cycle. Evaporator Fans-You may hear air being forced through the refrigerator by the evaporator fans. Condenser Fan-You may hear air being forced through the condenser by the fan. Condenser-May create minimal sounds from forced air. Humming / Pulsating-The compressor may have a high-pitched hum or pulsating sound. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us via live chat or by calling us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
2
Compressor noise and fit/finish issues
on July 20, 2023
Posted by: Soft Drawer Miss
Our builder installed a new Frigidaire freezer/refrigerator combo and we have two significant issues: 1) periodically the compressor has a significant vibration and makes a loud noise, and 2) the two tabs in the Soft Freeze Drawer come nowhere close to the slot openings in the slider making the drawer useless since only one side is attached (gap is >1/2 inch).
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 21, 2023
Hello, Valued Consumer!
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. These are some type of noise that may hear and considered as normal; Snapping/Clicking-Electronic Control & Automatic Defrost Control-These parts can produce a snapping or clicking sound when turning parts of the cooling system on and off, or activating a defrost cycle. Evaporator Fans-You may hear air being forced through the refrigerator by the evaporator fans. Condenser Fan-You may hear air being forced through the condenser by the fan. Condenser-May create minimal sounds from forced air. Humming / Pulsating-The compressor may have a high-pitched hum or pulsating sound. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us via live chat or by calling us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. These are some type of noise that may hear and considered as normal; Snapping/Clicking-Electronic Control & Automatic Defrost Control-These parts can produce a snapping or clicking sound when turning parts of the cooling system on and off, or activating a defrost cycle. Evaporator Fans-You may hear air being forced through the refrigerator by the evaporator fans. Condenser Fan-You may hear air being forced through the condenser by the fan. Condenser-May create minimal sounds from forced air. Humming / Pulsating-The compressor may have a high-pitched hum or pulsating sound. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us via live chat or by calling us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome appliance
on July 19, 2023
Posted by: Sums17
[This review was collected as part of a promotion.] Very nice looking appliance. Super functional interior.
Written by a customer while visiting frigidaire.com