Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
829
4 Stars
136
3 Stars
35
2 Stars
25
1 Star
49
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
5
on August 21, 2023
Posted by: Noelia
[This review was collected as part of a promotion.] Love this fridge! 5/5
Written by a customer while visiting frigidaire.com
Customer Rating
5
1⅓e
on August 21, 2023
Posted by: R and L
[This review was collected as part of a promotion.] We love our new Fridgidaire freezer and matching refrigerator! Not only does it complete our Profesional home kitchen, it is very functional for our needs.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Pleased with Frigiaire Purchase
on August 20, 2023
Posted by: MH786
[This review was collected as part of a promotion.] Overall we are pleased with our Freezer. Has plenty of room and even has an icemaker
Written by a customer while visiting frigidaire.com
Customer Rating
5
I replaced a 42 year old Sub Zero Freezer with the Frigidaire Professional Series freezer.
on August 20, 2023
Posted by: deborahcone
[This review was collected as part of a promotion.] Most freezers are so tall, they would not fit in the space where my old freezer was. I checked on many different brands and many styles. This model looks modern and contemporary in my 100 year old house. I did not have to do any cabinet work to make it fit. It saved me money on not having to have cabinets redone.
The organized space with in the freezer is very helpful. The drawers and pull outs help me with loading and keeping it all straight. I could not be more pleased.
The organized space with in the freezer is very helpful. The drawers and pull outs help me with loading and keeping it all straight. I could not be more pleased.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on August 18, 2023
Posted by: CRZCNK
[This review was collected as part of a promotion.] I have had this model in our last house, and it was a necessity for our kitchen remodel in our current house.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Bad product
on August 17, 2023
Posted by: Joe9317
This freezer looks nice BUT the ice maker broke after a year and is not repairable or replaceable. Many people have this problem. Unreal.
Response from frigidaire.comBy Christi, Online Outreach Specialist, August 18, 2023
We are sorry to hear that you have experienced this, and we thank you for bringing it to our attention, Joe9317. We have no known issues with this model, and we provide a comprehensive one-year warranty to protect your investment from any unexpected issues. While we cannot guarantee you will never have an issue, we are confident you will get many years of enjoyment from your appliance. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor Quality - Unreliable
on August 10, 2023
Posted by: RTRT1
If "0" stars were a rating it would be deserving. First unit was defective upon delivery and eventually replaced. Three months later the replacement unit stopped working while on vacation, thus losing a freezer of food. The earliest one of Frigidaire's approved technicians can get here is 10 days. Two broken units within 6 months. Not a good example of quality. To add on to the issues, the matching refrigerator was repaired five times before Frigidaire replaced that unit too. Would not recommend!
Response from frigidaire.comBy Lauren, Online Outreach Specialist, August 14, 2023
Good day, Ross! We apologize that this has been your experience with your new appliance for such a short time.We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences. For further updates or questions regarding the status of your unit, please reach out to us via Live Chat on Frigidaire.com or by phone at 800-374-4432. Please know that we are working on it the best that we can.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
4
awesome freezer
on August 10, 2023
Posted by: slonca
[This review was collected as part of a promotion.] Love this freezer, wish it had more bins
Written by a customer while visiting frigidaire.com