Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
829
4 Stars
136
3 Stars
35
2 Stars
25
1 Star
49
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
5
Freezer
on October 26, 2023
Posted by: Hjordan
[This review was collected as part of a promotion.] LOVE the look of this freezer and matching refrigerator - and mostly love the price. The inside looks beautiful and they are large - plenty of room for everything.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful look and capacity
on October 21, 2023
Posted by: AK4192
[This review was collected as part of a promotion.] I love the look of the single door Freezer and Fridge. They are not very deep, but that is how you get the built-in look. The capacity is sufficient for my family of 4. All of the drawers and door space in the freezer really makes it ideal for organizing.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It is a statement
on October 17, 2023
Posted by: Aligirl
[This review was collected as part of a promotion.] I love my freezer with its companion refrigerator. It is a statement in my kitchen and nothing is getting lost in the back. I have a large family and I love having ample space!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 16, 2023
Posted by: Grumps60
[This review was collected as part of a promotion.] Jury still out since this unit replaced the one we originally bought in Aug 2021
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic freezer
on October 16, 2023
Posted by: Rjpjrcpa
[This review was collected as part of a promotion.] I love this freezer!! Wonderful storage with different areas for different foods. Fantastic bright lights make this the whole package!! We installed our freezer in the pantry and refrigerator in the kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Extremely Disappointed
on October 8, 2023
Posted by: Tag57
[This review was collected as part of a promotion.] I bought this freezer along with the matching refrigerator in February 2022. By February 2023 the ice maker had been replaced twice. It still doesn't work. Something inside the freezer will not let the water get to where it needs to be. Service people and plumbers have tried everything. I'm EXTREMELY DISAPPOINTED !!!
Response from frigidaire.comBy Online Outreach Specialist, October 9, 2023
Hi King!
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations, and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations, and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
Just OK
on September 25, 2023
Posted by: LindsayM
[This review was collected as part of a promotion.] Looks good, freezes food - sometimes ice maker works, often enough it doesn't - no biggie usually have to turn ice maker off for 24 hours and back on - seems to do the trick. Recently, control panel stopped lighting up, lights do not work inside and the ice maker when it comes on, pours water into the ice bucket. This appliance has only been installed for just over 2 years.... and they are not inexpensive units. Not overly impressed.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, September 26, 2023
Hello! We're happy to hear that you like the exterior design of your refrigerator, but we're sorry to learn that its ice maker didn't meet your expectations. Our top priority is customer satisfaction, which is why it's very important for us to know if our product is meeting our customers' expectations. If your ice maker is not making enough ice, you can check the freezer control to see if it is set to too warm. Set the freezer control to a colder setting to improve the performance of the ice maker. Allow 24 hours for the temperature to stabilize. You can also check the fill cup and the tube at the back of the ice maker. If they are covered in ice, look for a blockage. If you see an obstruction, clean your refrigerator's water line. If that doesn't work, consider replacing the water fill tubes. Water gets to your ice maker from the main supply line in your house. If that line gets blocked, water won't be able to go into your ice maker. If you have particularly hard water, it may be that mineral deposits have created a blockage. If the issue still persists, you can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to help in any way we can.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good freezer, could use another shelf
on September 24, 2023
Posted by: Frozone23
[This review was collected as part of a promotion.] This freezer is a huge improvement over the 15 year old freezer it replaced. Quiet, bright, with a storage area from top to bottom. Given the length of the storage area, the middle is a little awkward and could use another shelf for better organization.
Written by a customer while visiting frigidaire.com