Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
829
4 Stars
136
3 Stars
35
2 Stars
25
1 Star
49
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
5
on December 8, 2023
Posted by: JBK69
[This review was collected as part of a promotion.] Very happy with unit. Learning what we can put where. Have one suggestion, instead of the door shelves deviders hooks sticking into shelf side, make it a slot that extends outside so the devider slides into it, this way the inside of shelf is even all the way across. Would allow for better storage and plenry of room on outside of door shelf for shallow closed slot. The bulge into shelf is preventing us from puttung some things in shelf.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice maker
on November 30, 2023
Posted by: Reeves190
[This review was collected as part of a promotion.] Ice maker problems. We purchased this freezer 14 months ago. The ice maker started having problems about 10 months after purchase. I thought it was just a glitch so I turned it off and back on. Yesterday I found a significant amount of water seeping from underneath the cabinets. Hopefully there is not major water damage to the hardwood floors and cabinets.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 4, 2023
We apologize that this has been your experience with your refrigerator for such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 28, 2023
Posted by: akogden
[This review was collected as part of a promotion.] I love my new Frigidaire refrigerator/freezer. It looks great in my kitchen and I love the drawers and shelves. There is plenty of room inside too.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fridge fits perfectly to old model
on November 27, 2023
Posted by: Jkleo
[This review was collected as part of a promotion.] A good fridge replacing the existing from built in. There were very nice upgrades to the existing models who are not available anymore, however it should be noted that these are not an exact replacement as old model had a larger space below. The two need to be purchased as a set. I expected a little longer use out of original pair (5 years after) there was a clog in the Freon line.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great design
on November 27, 2023
Posted by: MSPainter
[This review was collected as part of a promotion.] This freezer is well designed for space inside and in the door. We especially like the ice cube maker.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 26, 2023
Posted by: Dozerboze
[This review was collected as part of a promotion.] We love our new freezer! It's an awesome part of our brand new kitchen. Because of it's counter depth, things don't get lost in there.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellence at its finest
on November 23, 2023
Posted by: Deniseoc
[This review was collected as part of a promotion.] This freezer and refrigerator combo are the best on the market. So spacious and so quiet, not to mention so beautiful as well!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice maker issues within the first few weeks
on November 20, 2023
Posted by: lra2023
[This review was collected as part of a promotion.] I loved the look of the freezer/fridge combo and loved the pricepoint as well. We finally had ours installed in September 2023 and by October 2023, the freezer has ice buildup behind and under the lower drawers (left side). The repairman said the water should go from a hose into a funnel to fill the icecube trays, but the icemaker shelf shifts too much and the water is missing the funnel and building up. The repairman ordered us a new icemaker since it's under warranty, but I suspect we'll continue to have issues with unit like so many others. If the new icemaker fits tighter and stops the leak, I'll be happy to update my review.
Response from frigidaire.comBy Owen, Online Outreach Specialist, November 21, 2023
Hello Ira2023,
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.com