Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
829
4 Stars
136
3 Stars
35
2 Stars
25
1 Star
49
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
5
Easy to organize!
on April 25, 2026
Posted by: Deon26
[This review was collected as part of a promotion.] I love all the shelves and compartments. Easy to access what we need. Feels very high quality. We love it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 28, 2026
Hi Deon26!
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your freezer and finding the shelves and compartments easy to use and well organized. It’s great to know it feels high quality and makes accessing your items simple and convenient.
We truly appreciate your kind words and are happy the freezer is meeting your expectations. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your freezer and finding the shelves and compartments easy to use and well organized. It’s great to know it feels high quality and makes accessing your items simple and convenient.
We truly appreciate your kind words and are happy the freezer is meeting your expectations. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 25, 2026
Posted by: Jake True
[This review was collected as part of a promotion.] We have enjoyed our new refrigerator. The professional series is beautiful and holds a ton oaf food.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 27, 2026
Hi Jake, thank you for sharing your feedback! We’re delighted to hear you’re enjoying your new refrigerator and that the Professional Series design is a great fit for your kitchen. It’s wonderful to know you’re happy with both its appearance and the spacious interior capacity.
We truly appreciate you choosing Frigidaire and taking the time to share your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate you choosing Frigidaire and taking the time to share your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beverage Refrigerator
on April 20, 2026
Posted by: Sdadkin
[This review was collected as part of a promotion.] This refrigerator has lots of shelves for all our beverage needs. It replaced a 30 year old one. Just what we needed.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 21, 2026
Hi, Sdadkin! Thank you for sharing your experience! We’re delighted to hear that your new single-door freezer is meeting your needs and providing plenty of shelf space for your beverages. It’s especially great to know it was the right replacement after your previous unit served you for so many years.
We truly appreciate you choosing Frigidaire and trusting our products for your home.
If you ever need assistance, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to help. -Angel
We truly appreciate you choosing Frigidaire and trusting our products for your home.
If you ever need assistance, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
The only issue I see is I can’t get it to make ice. I also am already having a door sound without weight on door.
on April 7, 2026
Posted by: Hord
[This review was collected as part of a promotion.] The only issue I see is I can’t get it to make ice. I also am already having a door sound without weight on door.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 9, 2026
Hi there. Thank you for sharing your feedback. We’re sorry to hear about the issues with ice production and the door sound on your Frigidaire refrigerator. These are not the experience we want for our customers.
Please contact our Frigidaire Customer Support team so we can help troubleshoot and resolve these issues quickly. Your appliance should perform reliably, and we want to make sure it does.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Please contact our Frigidaire Customer Support team so we can help troubleshoot and resolve these issues quickly. Your appliance should perform reliably, and we want to make sure it does.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks great, works great!
on April 6, 2026
Posted by: Kmalon
[This review was collected as part of a promotion.] We have had the All Fridge/Freezer system in several homes and properties and this new model has some fantastic updated!
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 7, 2026
Thank you for your continued trust in our products! We’re thrilled to hear that your new fridge/freezer system is exceeding expectations with its updated features. Your loyalty means a lot to us! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Second unit purchased
on March 22, 2026
Posted by: NBTX17
[This review was collected as part of a promotion.] This is the second time we purchased this unit. The first unit was a continuous problem. The icemaker was serviced numerous of times and finally Frigidaire acknowledged it was a defective unit. Due to the matching refrigerator we replaced the unit with the same. We love the unit, we love the looks, we are hoping this one last longer.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 25, 2026
Hello there, NBTX17! Thank you for sharing your experience. We’re glad to hear that you love your new unit and its design, and we appreciate your patience with the previous one. We understand how frustrating ongoing issues can be, and we’re happy that the replacement is working well so far. We hope this new unit provides the reliability and enjoyment you’re looking for for years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 2, 2026
Posted by: poloace
[This review was collected as part of a promotion.] Love this freezer!
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 4, 2026
Thank you! We’re so glad to hear you love your Frigidaire freezer. Enjoy all the extra storage it provides! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
Christian
Best Regards
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great for a large Kitchen for a fraction of the price as a built-in.
on March 1, 2026
Posted by: Golfdoc77
[This review was collected as part of a promotion.] This is a great Large Refrigerator and Freezer at a fraction of the price as a built in. Love the large freezer and 2 ice buckets. My only complaint is that the unit sits low to the ground and the doors hit your feet when opening the doors.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 3, 2026
Hi Golfdoc77! Thank you for sharing your experience with us! We’re so happy to hear that you’re enjoying your large refrigerator and freezer, especially with the spacious freezer and dual ice buckets. It’s wonderful to know you’re getting great value for the price!
We understand your concern about the unit sitting low to the ground and the doors hitting your feet when opening. That’s definitely not ideal, and we appreciate you bringing it to our attention. If you'd like, our customer service team can assist you with suggestions on how to make the setup more comfortable or explore potential solutions.
If you have any further questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand your concern about the unit sitting low to the ground and the doors hitting your feet when opening. That’s definitely not ideal, and we appreciate you bringing it to our attention. If you'd like, our customer service team can assist you with suggestions on how to make the setup more comfortable or explore potential solutions.
If you have any further questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com