Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
829
4 Stars
136
3 Stars
35
2 Stars
25
1 Star
49
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
5
Freezer review
on April 10, 2024
Posted by: LMTLMM
[This review was collected as part of a promotion.] Love the space and especially like the small square ice cubes! All good so far! We are only two weeks in but so far so good!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on April 8, 2024
Posted by: g mama
[This review was collected as part of a promotion.] Obsessed with my new massive fridge!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Freezer
on April 5, 2024
Posted by: One door Freezer
[This review was collected as part of a promotion.] Happy with the purchase but ice maker is not working. Bought refrigerator and freezer.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 8, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We apologize that this has been your experience with your new appliance in such a short time. This is not the experience we want for new owners such as yourself. We want to get some additional information on the concern, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Ease of use
on April 5, 2024
Posted by: Daddy Rama
[This review was collected as part of a promotion.] Our appliances are solid and easy to use! The features and functionality remain simple and clean! Temps are consistent and food comes out perfect!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy but wanting more
on April 4, 2024
Posted by: Shoppermum
[This review was collected as part of a promotion.] I love the soft freeze drawer. Ice cream is soft enough to scoop but not so soft it's mush. I wish it had an additional shelf so I could really use the freezing space.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good but be sure drawers are installed correctly
on April 3, 2024
Posted by: Joe 642
[This review was collected as part of a promotion.] Freezer seems good but two of three drawers were not installed correctly. Felt like you were going to break the plastic tabs if forced to seat in slide. Installer came out and fixed the issue with some difficulty.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the redesign
on March 28, 2024
Posted by: Rich05
[This review was collected as part of a promotion.] 12 years ago we purchased the same refrigerator and loved it. It die on Thanksgiving night after providing for the family. We purchased the same refrigerator only to find the interior had gone through a great redesign.
We love the new one
Written by a customer while visiting frigidaire.com
Customer Rating
1
Knocking Noise
on March 25, 2024
Posted by: Frustrated FreezerOwner
After owning freezer for 8 months it started making a knocking sound daily. Service has replaced three parts but it continues to make noise. Talking to help line in India is very frustrating!!
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 26, 2024
We would like to sincerely apologize that this has been your experience with your refrigerator, Andrew. Please know that this is never how we wanted your experience to be. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Based on our records, it appears that you've been in contact with our customer care team towards the resolution. If there is any additional assistance you may require, please do not hesitate to reconnect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com