Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,057 Reviews)
Rating breakdown 1,057 reviews
5 Stars
816
4 Stars
135
3 Stars
35
2 Stars
25
1 Star
46
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
5
on April 25, 2026
Posted by: Jake True
[This review was collected as part of a promotion.] We have enjoyed our new refrigerator. The professional series is beautiful and holds a ton oaf food.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 27, 2026
Hi Jake, thank you for sharing your feedback! We’re delighted to hear you’re enjoying your new refrigerator and that the Professional Series design is a great fit for your kitchen. It’s wonderful to know you’re happy with both its appearance and the spacious interior capacity.
We truly appreciate you choosing Frigidaire and taking the time to share your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate you choosing Frigidaire and taking the time to share your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to organize!
on April 25, 2026
Posted by: Deon26
[This review was collected as part of a promotion.] I love all the shelves and compartments. Easy to access what we need. Feels very high quality. We love it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 28, 2026
Hi Deon26!
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your freezer and finding the shelves and compartments easy to use and well organized. It’s great to know it feels high quality and makes accessing your items simple and convenient.
We truly appreciate your kind words and are happy the freezer is meeting your expectations. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your freezer and finding the shelves and compartments easy to use and well organized. It’s great to know it feels high quality and makes accessing your items simple and convenient.
We truly appreciate your kind words and are happy the freezer is meeting your expectations. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge and freezer
on April 28, 2026
Posted by: Holley65
[This review was collected as part of a promotion.] We love our new fridge and freezer, the ice maker is amazing and the water inside the fridge is a nice added touch.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 30, 2026
Hello there, Holley65! Thank you for sharing your feedback! We’re thrilled to hear that you love your new refrigerator and freezer. It’s great to know the ice maker is performing well for you and that you’re enjoying the convenience of the in-door water feature.
If you have any additional suggestions, comments, or concerns, please feel free to join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please feel free to join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer Perfect
on April 29, 2026
Posted by: NDA freezer
[This review was collected as part of a promotion.] We are very pleased with our new freezer for our church. It will accommodate all the necessary items we need for our congregation.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, May 1, 2026
Thank you for your feedback.
We’re very pleased to hear that your 19 Cu. Ft. Single-Door Freezer is meeting the needs of your church congregation. It’s great to know the capacity is sufficient for storing the necessary items and supporting your community’s requirements.
We appreciate you taking the time to share your experience, and we’re glad the freezer is serving you well. If you ever need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We’re very pleased to hear that your 19 Cu. Ft. Single-Door Freezer is meeting the needs of your church congregation. It’s great to know the capacity is sufficient for storing the necessary items and supporting your community’s requirements.
We appreciate you taking the time to share your experience, and we’re glad the freezer is serving you well. If you ever need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing
on November 17, 2024
Posted by: MEAP
[This review was collected as part of a promotion.] We upgraded from our older fridge and freezer models to the latest ones, and we couldn’t be more thrilled. The improvements are impressive across the board—everything from the sleek, modern design to the enhanced functionality has completely transformed our kitchen experience. The storage is more efficient, the temperature controls are more precise, and the overall aesthetic is stunning. These new models have exceeded our expectations in every way, and we’re absolutely obsessed!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Loud and Won't Cycle
on May 27, 2021
Posted by: keholloway88
Freezer was delivered yesterday (5/26/21) and has been constantly running since it was plugged in. It won't ever cycle off. And it is very loud (50+ decibels) when running.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, June 1, 2021
Thank you so much for sharing your story with us! Please keep in mind that modern energy-efficient compressors are designed to run 100% of the time except during the defrost cycle. At times it will run faster, such as after a defrost cycle. Now, its fantastic to see you’ve already been working with us to make sure everything is working as designed. If any concerns continue after your service visit, please make sure to reconnect with us so we can continue to investigate for you! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken upon install
on July 1, 2022
Posted by: Britt331
[This review was collected as part of a promotion.] We didn’t even have the unit for a week and the ice maker would not make ice. Turns out the line is frozen and the unit is not repairable.
Response from frigidaire.comBy Anna, Online Outreach Specialist, July 6, 2022
Thanks for taking time to reach out regarding your concerns. I am so sorry to hear you haven’t had the best experience trying to reach our company. Be on the lookout for an email from us so we can gather more details and get this resolved as quickly as possible.
Kindly, Anna
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Makes kitchen look GREAT
on June 5, 2023
Posted by: cdrg
[This review was collected as part of a promotion.] You can either put this together side by side with the fridge or do what we did and separate them. We bought this along with the fridge to replace our old Electrolux ones. What makes this one better is the ice maker being lower and with two trays and a scooper. The old one was high and you had to use your hands basically to get the ice. Plus this one has magnetized doors so the family can put all their stuff on the doors again
Written by a customer while visiting frigidaire.com