Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,057 Reviews)
Rating breakdown 1,057 reviews
5 Stars
816
4 Stars
135
3 Stars
35
2 Stars
25
1 Star
46
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
5
Love it!
on September 1, 2024
Posted by: rcJax
[This review was collected as part of a promotion.] My wife and I built a new home and we know we needed enough freezer and refrigerator capacity to entertain. Frigidaire delivered big time! They had the perfect solution and we were sold the first time we saw it in the showroom. It is beautiful, big and had all that we wanted for thousands less than any other manufacturer. Now that it is installed and we're four weeks into using it daily, the appliance works as described. We use the internal water dispenser, too. We are very happy with our purchase and recommend this product to anyone.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New freezer works well. Ice cube maker better.
on December 4, 2024
Posted by: T and D Zam
[This review was collected as part of a promotion.] Freezer works well. New ice cube maker better than last one we had 17 years. Hopefully this one will last as long. Matches our fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
1
don't buy it !!
on January 29, 2025
Posted by: LisaSchoon
I bought my house new in oct. of 2021. the refrigerator/ freezer was already here.
I have had 3 new refrigerators and the freezer compressor replaced twice. Frigidaire has sent a repairman to my home 22 times since dec. 2021.
I have had 3 new refrigerators and the freezer compressor replaced twice. Frigidaire has sent a repairman to my home 22 times since dec. 2021.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 30, 2025
Hi, Lisa. We're sorry you're having a hard time getting your freezer fixed. We understand how inconvenient it is to wait on the process of repair to get a working appliance. We are committed to ensuring that you get the best resolution. If you have other queries, don't hesitate to contact us via live chat Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful freezer
on December 7, 2025
Posted by: WS Fell
[This review was collected as part of a promotion.] A very nice freezer, we also purchased the fridge. Overall the units were easy to install and most of the trim kit was easy. The water line to connect both units was a bit tricky to install.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 9, 2025
Hi there! Thank you for sharing your feedback! We’re glad to hear that both your freezer and refrigerator have been nice additions and that the installation went smoothly overall. We appreciate your note about the water line being a bit tricky to connect — that’s helpful feedback for us and for future customers.
We’re happy that most of the trim kit was easy to work with, and we hope you continue to enjoy your new appliances. If you ever have any questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re happy that most of the trim kit was easy to work with, and we hope you continue to enjoy your new appliances. If you ever have any questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 27, 2025
Posted by: Chris19680870
[This review was collected as part of a promotion.] The refrigerator and freezer are outstanding. They look amazing and for the fraction of the price of similar appliances.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New to Frigidaire and already love it
on December 27, 2025
Posted by: tracyasu
[This review was collected as part of a promotion.] Previous Subzero owner and new owner of a Frigidaire single door Freezer and single door refrigerator and already in love. The entire size of the freezer is a huge upgrade from what I had. I love all the compartments, the ice maker with an extra bucket is a huge plus bonus. So happy with this purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
5
So much light and organization space!
on December 28, 2025
Posted by: LisamarieYS
[This review was collected as part of a promotion.] I absolutely love all the space this unit provides oh and the light it is so amazing there is light all the way down not just at the top of the unit which makes it amazing for that late night ice cream.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 29, 2025
Hello LisamarieYS!
Thank you for sharing your feedback on your Frigidaire Professional 19 Cu. Ft. Single-Door Freezer (Model PRDF1922AF)!
We’re delighted to hear that you’re enjoying the spacious interior and the bright, even lighting—it really does make finding your favorite treats, even late at night, much easier. Your satisfaction is what inspires us to keep designing appliances that fit seamlessly into your lifestyle.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Professional 19 Cu. Ft. Single-Door Freezer (Model PRDF1922AF)!
We’re delighted to hear that you’re enjoying the spacious interior and the bright, even lighting—it really does make finding your favorite treats, even late at night, much easier. Your satisfaction is what inspires us to keep designing appliances that fit seamlessly into your lifestyle.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so great!
on December 28, 2025
Posted by: Holmes59
[This review was collected as part of a promotion.] We ordered this unit in Dec 2024 and finally had it fully installed in 2025 due to it being a new construction home. We put this unit in our pantry to free up kitchen space and so far are very pleased. The dual ice bins is our favorite feature so far as we like to entertain and running our for additional ice is a pain. Highly recommend.
Response from frigidaire.comBy Maico, Online Outreach Specialist, December 30, 2025
Thank you for sharing your experience, Holmes59! We’re delighted to hear that your new Frigidaire unit is working well in your pantry and helping free up kitchen space. The dual ice bins are a great feature for entertaining, and we’re thrilled it’s making hosting easier for you. We truly appreciate your recommendation!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your appliance! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue to enjoy your appliance! - Maico
Written by a customer while visiting frigidaire.com