Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,057 Reviews)
Rating breakdown 1,057 reviews
5 Stars
816
4 Stars
135
3 Stars
35
2 Stars
25
1 Star
46
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
4
Great for a large Kitchen for a fraction of the price as a built-in.
on March 1, 2026
Posted by: Golfdoc77
[This review was collected as part of a promotion.] This is a great Large Refrigerator and Freezer at a fraction of the price as a built in. Love the large freezer and 2 ice buckets. My only complaint is that the unit sits low to the ground and the doors hit your feet when opening the doors.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 3, 2026
Hi Golfdoc77! Thank you for sharing your experience with us! We’re so happy to hear that you’re enjoying your large refrigerator and freezer, especially with the spacious freezer and dual ice buckets. It’s wonderful to know you’re getting great value for the price!
We understand your concern about the unit sitting low to the ground and the doors hitting your feet when opening. That’s definitely not ideal, and we appreciate you bringing it to our attention. If you'd like, our customer service team can assist you with suggestions on how to make the setup more comfortable or explore potential solutions.
If you have any further questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand your concern about the unit sitting low to the ground and the doors hitting your feet when opening. That’s definitely not ideal, and we appreciate you bringing it to our attention. If you'd like, our customer service team can assist you with suggestions on how to make the setup more comfortable or explore potential solutions.
If you have any further questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Second unit purchased
on March 22, 2026
Posted by: NBTX17
[This review was collected as part of a promotion.] This is the second time we purchased this unit. The first unit was a continuous problem. The icemaker was serviced numerous of times and finally Frigidaire acknowledged it was a defective unit. Due to the matching refrigerator we replaced the unit with the same. We love the unit, we love the looks, we are hoping this one last longer.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 25, 2026
Hello there, NBTX17! Thank you for sharing your experience. We’re glad to hear that you love your new unit and its design, and we appreciate your patience with the previous one. We understand how frustrating ongoing issues can be, and we’re happy that the replacement is working well so far. We hope this new unit provides the reliability and enjoyment you’re looking for for years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
The only issue I see is I can’t get it to make ice. I also am already having a door sound without weight on door.
on April 7, 2026
Posted by: Hord
[This review was collected as part of a promotion.] The only issue I see is I can’t get it to make ice. I also am already having a door sound without weight on door.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 9, 2026
Hi there. Thank you for sharing your feedback. We’re sorry to hear about the issues with ice production and the door sound on your Frigidaire refrigerator. These are not the experience we want for our customers.
Please contact our Frigidaire Customer Support team so we can help troubleshoot and resolve these issues quickly. Your appliance should perform reliably, and we want to make sure it does.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Please contact our Frigidaire Customer Support team so we can help troubleshoot and resolve these issues quickly. Your appliance should perform reliably, and we want to make sure it does.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beverage Refrigerator
on April 20, 2026
Posted by: Sdadkin
[This review was collected as part of a promotion.] This refrigerator has lots of shelves for all our beverage needs. It replaced a 30 year old one. Just what we needed.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 21, 2026
Hi, Sdadkin! Thank you for sharing your experience! We’re delighted to hear that your new single-door freezer is meeting your needs and providing plenty of shelf space for your beverages. It’s especially great to know it was the right replacement after your previous unit served you for so many years.
We truly appreciate you choosing Frigidaire and trusting our products for your home.
If you ever need assistance, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to help. -Angel
We truly appreciate you choosing Frigidaire and trusting our products for your home.
If you ever need assistance, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
2nd one (moved homes) and love it!
on May 4, 2026
Posted by: Angela 2024
[This review was collected as part of a promotion.] I moved away from my original and redesigned my new kitchen with this Freezer and Fridge. I love the way it looks like one unit with the trim kit and the ice maker is a dream!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 6, 2026
Hi Angela 2024!
Thank you for taking the time to share your feedback about your Frigidaire refrigerator and freezer. We’re truly delighted to hear about your new kitchen redesign and that our appliances are playing a central role in bringing your vision together.
It’s wonderful to know that the built-in look with the trim kit is giving you that seamless, unified appearance you were hoping for, and that the ice maker has been such a standout feature for your daily convenience. We’re especially glad to hear that both design and functionality are meeting your expectations.
Your experience highlights exactly what we strive for—appliances that not only perform well but also elevate the look and feel of your home.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire refrigerator and freezer. We’re truly delighted to hear about your new kitchen redesign and that our appliances are playing a central role in bringing your vision together.
It’s wonderful to know that the built-in look with the trim kit is giving you that seamless, unified appearance you were hoping for, and that the ice maker has been such a standout feature for your daily convenience. We’re especially glad to hear that both design and functionality are meeting your expectations.
Your experience highlights exactly what we strive for—appliances that not only perform well but also elevate the look and feel of your home.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 6, 2026
Posted by: Bob4889
[This review was collected as part of a promotion.] Works and looks great. Storage space inside is amazing. Holds more than you will expect.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 7, 2026
Good day, Bob4889! Thank you for your feedback! We’re glad to hear that you’re enjoying both the look and performance of your unit, and that the storage space has exceeded your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 13, 2026
Posted by: ChrisD13
[This review was collected as part of a promotion.] Couldn’t be happier with the appliance. Great look inside and out.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 14, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear you’re so happy with your appliance and its design inside and out. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on May 13, 2026
Posted by: Judge rb
[This review was collected as part of a promotion.] Overall my first impression was this thing is huge! But where is the water dispenser? We finally found it and now i love this unit. Lots of space both the fridge and the freezer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 15, 2026
Hi Judge rb!
Thank you for taking the time to share your first impressions of your Frigidaire refrigerator. We’re glad to hear that, despite the initial surprise with the size and locating the water dispenser, you’re now enjoying the unit.
It’s wonderful to know that you’re pleased with the spacious design in both the refrigerator and freezer compartments. Your feedback is truly appreciated and helps us continue improving the user experience.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your first impressions of your Frigidaire refrigerator. We’re glad to hear that, despite the initial surprise with the size and locating the water dispenser, you’re now enjoying the unit.
It’s wonderful to know that you’re pleased with the spacious design in both the refrigerator and freezer compartments. Your feedback is truly appreciated and helps us continue improving the user experience.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com