Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
829
4 Stars
136
3 Stars
35
2 Stars
25
1 Star
49
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
5
Great Features
on May 29, 2021
Posted by: NGB2002
[This review was collected as part of a promotion.] I am not sure it is the compressor or the fan, but it is quite noise. It has the ice maker which it GREAT!!
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , June 3, 2021
Hello, NGB2002! Thank you for your review. The variable speed compressor may have a high-pitched hum or pulsating sounds. These sounds usually indicate your appliance is running as it should. Feel free to refer to your Use & Care manual where you can find more information on common sounds. We are happy to hear that the ice maker is working great for you! Feel free to connect with us should you have any additional comments or questions! ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
So cold and so bold!
on May 27, 2021
Posted by: eyesea
[This review was collected as part of a promotion.] replaced our previous one from 13 years ago and love the updates! Sturdy materials and well placed shelves and lighting. Easy to use controls and soooooo much space now!
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , June 3, 2021
Hello, Eyesea! Awesome! We are so happy to hear that you are pleased with the updates of this model! We hope that you continue to enjoy them! Thank you for choosing Frigidaire! ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Loud and Won't Cycle
on May 27, 2021
Posted by: keholloway88
Freezer was delivered yesterday (5/26/21) and has been constantly running since it was plugged in. It won't ever cycle off. And it is very loud (50+ decibels) when running.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, June 1, 2021
Thank you so much for sharing your story with us! Please keep in mind that modern energy-efficient compressors are designed to run 100% of the time except during the defrost cycle. At times it will run faster, such as after a defrost cycle. Now, its fantastic to see you’ve already been working with us to make sure everything is working as designed. If any concerns continue after your service visit, please make sure to reconnect with us so we can continue to investigate for you! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Built-in Units
on May 26, 2021
Posted by: grimesprice
[This review was collected as part of a promotion.] bought Frigidaire Pro units to build in in 2009, then replaced new units 2021, still beautiful but problem as dimensions changed slightly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value!
on May 25, 2021
Posted by: 06896
[This review was collected as part of a promotion.] Had the model before this one. Was time for up upgrade. Larger capacity. More features. Quieter operation.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , May 26, 2021
Hello, 06896! Thank you for your review. Wow! We are pleased to hear how happy you are with the added features of your freezer! Thank you for continuing to choose Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Great unit but has issues
on May 23, 2021
Posted by: Tomo51
[This review was collected as part of a promotion.] Got the unit 3 weeks ago. Looks great and plenty of storage. Interior is well designed and lit. Issues are that under normal running it is not quiet and after 2 days it has started making a very loud rattle noise when the pump switches off. We hopefully have a service tech coming out to look at it soon so we will see if he can fix the rattle noise.
I would recommend to register the unit straight after purchase as I think that this helped me in getting a tech out quickly.
I would have given this a higher rating if it wasn't for the issue we had straight out of the box.
I would recommend to register the unit straight after purchase as I think that this helped me in getting a tech out quickly.
I would have given this a higher rating if it wasn't for the issue we had straight out of the box.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, May 26, 2021
Hello there Tomo51! It’s great to hear you love the design of your new freezer. We regret to hear about the noise issue that you are having with your unit so early on. Fortunately, it is awesome to know that we were able to get a technician out so soon to have your unit assessed. We have faith in our technicians that they will work with you to get this resolved. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome space!
on May 21, 2021
Posted by: MamaCass55
[This review was collected as part of a promotion.] Absolutely love this freezer for my family! Ample room for pre-made meals, food storage and love the ice maker!! That was a surprise to me!
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , May 26, 2021
Hello, MamaCass55! We are so happy to hear how accommodating this model is for you and your family! We hope that you continue to enjoy your brand new appliance! ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on May 21, 2021
Posted by: glkring
[This review was collected as part of a promotion.] We chose this for our new build. I love it! My only recommendation is that it needs a filter for the ice maker. The fridge side comes with one, but the freezer does not. Our water isn’t the best tasting and as the ice melts it taints the entire beverage.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , May 26, 2021
Hello, Glkring! Thank you for your feedback! We are happy to hear that you chose this model for your new build. We are here should you have any additional concerns or comments. Connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com