Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,057 Reviews)
Rating breakdown 1,057 reviews
5 Stars
816
4 Stars
135
3 Stars
35
2 Stars
25
1 Star
46
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
5
Freezer you can see you items!
on December 2, 2025
Posted by: DenLaugh
[This review was collected as part of a promotion.] Love the freezer I can see everything that is in it. with the see through bins
Ice holder is big.
Ice holder is big.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and functional!
on December 7, 2025
Posted by: Kevbo 122
[This review was collected as part of a promotion.] This fridge works great! We paneled it to match our cabinets. Just ensure proper measurements and you will enjoy this fridge!
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 9, 2025
Hi, Kevbo! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire fridge is both beautiful and functional, and that it integrates seamlessly with your cabinetry. Great tip about checking measurements—it definitely helps ensure the perfect fit.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on December 8, 2025
Posted by: Eastman
[This review was collected as part of a promotion.] We've only had the unit for about a week. But it looks great and love the layout and lighting inside. Well done.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on December 14, 2025
Posted by: Jfoster2786
[This review was collected as part of a promotion.] Elegant beautiful... stunning. I love it
Response from frigidaire.comBy John, Online Outreach Specialist, December 15, 2025
Hello, Jfoster2786. Thank you for your kind feedback and for sharing your appreciation of our product’s design. We are delighted to hear that our efforts to create visually appealing and thoughtfully designed appliances have resonated with you.
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Show stopping centerpiece(s)
on December 16, 2025
Posted by: Chris Pro
[This review was collected as part of a promotion.] We bought these to replace a previous set of an older and slightly smaller model. There was no question about replacing the old models with something similar as these are a clear centerpiece to the kitchen, and honestly part of the selling points that got us to buy the house.
These are large, efficient and have a ton of usable space. On too many occasions, we have loaded 24 packs of beverages in without having to unpack them or dropped a full large pizza box without having to worry about space. Easy choice if you have the space in your kitchen.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, December 19, 2025
Thank you for your wonderful review! We’re so glad to hear that your 19 Cu. Ft. Single-Door Freezer has been the perfect replacement for your older models. It’s fantastic that these freezers are not only a functional addition to your kitchen but also serve as a centerpiece that played a role in your home purchase!
We’re thrilled that you’re enjoying the large capacity, efficiency, and the convenience of easily storing large items like 24-packs of beverages and even a full pizza box. It’s great to know the freezers are working perfectly for your needs!
Thank you for sharing your experience, and we hope these freezers continue to serve you well for many years. If you ever need any assistance or have more questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We’re thrilled that you’re enjoying the large capacity, efficiency, and the convenience of easily storing large items like 24-packs of beverages and even a full pizza box. It’s great to know the freezers are working perfectly for your needs!
Thank you for sharing your experience, and we hope these freezers continue to serve you well for many years. If you ever need any assistance or have more questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Professional Freezer
on January 18, 2026
Posted by: MaxR
[This review was collected as part of a promotion.] Replaced defective freezer. Icemaker water line leaked and damaged hardwood floors. Hoping replacement unit does not have same issue...
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 20, 2026
Good day, MaxR! Thank you for sharing your experience. We’re very sorry to hear about the issue with your previous freezer and the damage it caused. We understand how frustrating this must have been and truly hope your replacement unit performs flawlessly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
Freezer pain
on January 20, 2026
Posted by: DonJames
[This review was collected as part of a promotion.] After receiving 2 damaged freezers, I finally got one. The pairing directions are poor at best. The threads strip easily. The directions for the ice maker water hook up are wrong. Overall installation sucks.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 22, 2026
Hi there. We’re really sorry for how frustrating this experience has been, especially after receiving damaged units and running into installation issues—that’s not what we want for our customers. Please reach out to our Customer Care team so we can help make this right at 1-800-374-4432, available Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or connect with us via live chat on our website for faster assistance.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
on February 25, 2026
Posted by: Robby92
I bought this unit in 2021 the compressor and control board went out would cost more to fix then its even worth! DO NOT BUY!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 27, 2026
Thank you for sharing your feedback regarding your 19 Cu. Ft. Single-Door Freezer. We sincerely regret to hear about the issues you’ve experienced with the compressor and control board.
We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. If you will need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. If you will need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com