Customer reviews from frigidaire.com
Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,074 Reviews)
Rating breakdown 1,074 reviews
5 Stars
829
4 Stars
136
3 Stars
35
2 Stars
25
1 Star
49
Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
1
on January 2, 2022
Posted by: Billy d 52
So far so good. October of 2020 my wife and I purchased 4 year old home in Demotte Indiana. After 5 days our Fridgidare Gallery Refrigerator cooling system went out and your COMPANY refused to honor the 5 year warranty on the sealed cooling system because we were not the original purchasers. Do to Covid and the manufacturing issues we were forced to purchase both new Refridgerator and Freezer from you guys as you changed the
design.( The appliance repair company attempted to repair it 8 times with negative results).
Your warranty policy is terrible. For the record I will never purchase another Frigidaire product again.
design.( The appliance repair company attempted to repair it 8 times with negative results).
Your warranty policy is terrible. For the record I will never purchase another Frigidaire product again.
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, January 5, 2022
Hey There, Billy d 52! Thank you for sharing your experience! We’d like to investigate these concerns further for you. Please be on the lookout for an email from us. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Worth the wait
on January 1, 2022
Posted by: AM596
[This review was collected as part of a promotion.] We waited 15 months for our column freezer and refrigerator. Love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my fridge and freezer!
on December 31, 2021
Posted by: Lisap123
[This review was collected as part of a promotion.] We just love our new fridge and freezer. High end look for such a good price! The ice is perfect for mixed drinks and there is so much room.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice Maker is not working!
on December 30, 2021
Posted by: Carolg64
[This review was collected as part of a promotion.] Currently having issue with the ice maker clogging up and making a mess inside the freezer. Freezer is only three weeks old waiting on second service call!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 4, 2022
Carolg64, we apologize that this has been your encounter with your refrigerator in such a short time, and we would like to see how we can turn your experience around.
At your convenience, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help.
Best Regards,
Ciara
At your convenience, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing looking units!
on December 29, 2021
Posted by: Lizzy W
[This review was collected as part of a promotion.] We recently had both the fridge and freezer units installed in our new build. They look so amazing - we are thrilled with the sleekness they add to the space! Since we are still waiting on the trim kit installation i haven't been able to really stock the freezer yet but am excited for all the space these offer!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this freezer
on December 27, 2021
Posted by: Stella1963
[This review was collected as part of a promotion.] Fantastic freezer. Good quality on the shelving and pull-outs. Amazed at how much I can store in this freezer...and to be able to see everything! Great lighting too. Would suggest this to anyone looking at this type of unit. In comparison to other similar style freezers, hands down this is the best value both in terms of $$$ and quality.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Took Forever to be Delivered, but Seems Great So Far
on December 23, 2021
Posted by: aivri
[This review was collected as part of a promotion.] It took over a year from when we ordered it, but it's working great so far. We ordered both the fridge and freezer. The Fridge came damaged in shipping, but we are hoping it gets fixed. My only complaint is that it feels like it's missing one more enclosed drawer. The freezer is particularly great. Excellent ice maker, though it's loud when it is working.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Roomy and beautiful
on December 22, 2021
Posted by: Jenny111
[This review was collected as part of a promotion.] I love the roominess of this freezer! The ice dispenser is great and comes with a cute little scoop.
Written by a customer while visiting frigidaire.com