Customer Reviews for Frigidaire - Professional PRDF1922AF 19 Cu. Ft. Stainless Single-Door Freezer - Stainless Steel
Customer Rating
5
Love IT!
on March 8, 2022
Posted by: Tickled Stainless Steel
[This review was collected as part of a promotion.] We Love our new Frigidaire 19 Cu. Ft. Freezer. We have been hardcore Frigidaire customers for years. The new design and extra storage space in the door are fantastic. Also the position of the ice maker at a lower level makes it easier for handicap accessible.
[This review was collected as part of a promotion.] The freezer is brand new and cannot make ice and the light does not work. We have tried to get it repaired under warranty but we are being told the part needed is not available and there is no date when it might come in. Very frustrating.
Response from frigidaire.comBy Briana, Online Outreach Specialist, February 28, 2022
Hello, kmax2000! Thank you for sharing your concerns with us. This is certainly not the experience we would want for one of our new owners. We would like to see how we can improve your overall experience with your appliance. We have sent you an email offering further assistance. ~Briana
[This review was collected as part of a promotion.] I love that this freezer has the same shelf configuration as it's matching refrigerator. Most freezer just have shelves and a few door bins. This one is laid out for better organization.
[This review was collected as part of a promotion.] We replaced our side by side and a garage frig with this stand alone freezer and added a standalone refrig as well. I wish there was an option for a lip on the shelves so the food doesn’t fall off. Otherwise very happy with the space and style.
The hinge came in broke. The tech that can to fix it ordered parts, Will get back to us in March
Response from frigidaire.comBy Briana , Online Outreach Specialist , February 21, 2022
Hello, Mike Cree! We are sorry to hear about your broken hinge on your freezer. This is certainly not the best first impression. We would love to hear an updated review on your experience with your freezer, once it has been repaired. For further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm, our team will be happy to assist you further. ~Briana