Customer reviews from www.electrolux.com
Electrolux - EI33AF80WS 18.6 Cu. Ft. Stainless Freezer - Silver
Average customer rating
4.7
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
34
4 Stars
11
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Electrolux - EI33AF80WS 18.6 Cu. Ft. Stainless Freezer - Silver
Customer Rating
5
Love Elecrolux
on October 8, 2025
Posted by: Richard H
from Connelly Springs, NC
[This review was collected as part of a promotion.] Our first one we bought was for our old home. We were sad that we had to leave them. Our new home had a frig/freezer unit. We remodel the kitchen in doing so made space for the freezer and Frig
Response from www.electrolux.comBy Christian, Online Outreach Specialist, October 8, 2025
Thank you for sharing your story! It’s great to hear that your first unit was such a good fit that you were sad to leave it behind. We’re excited that your remodel created the perfect space for the new fridge/freezer unit in your new home.\n\nWe hope it continues to serve you well and make your kitchen a comfortable and functional space. If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at electrolux.com or call us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. \n\nBest Regards \n\n-Christian
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Proper installation planning
on November 2, 2025
Posted by: XDHracer
from Denver, CO
[This review was collected as part of a promotion.] The builder installed our refrigerator and freezer without the trim kit. After a few months of use the doors began to hit against each other and not close. Builder didn't leave room for a trim kit so trim carpenter had to come back and cut cabinetry fillers back to install the trim kit.
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, November 4, 2025
Hi there. We’re sorry to hear about the trouble you’ve experienced with the installation of your refrigerator and freezer. We understand how frustrating it can be when the setup isn’t completed as intended, especially when it affects the use of your appliances.
We’d like to take a closer look and offer further assistance. Please reach out to our Customer Care Team by phone at 1-(877) 435-3287 (Monday–Friday, 8:30 a.m. to 8 p.m. ET) or via live chat on our website at https://www.electrolux.com/en/contact-us for real-time support.
Best Regards,
Ruth
We appreciate your patience and the opportunity to help ensure your appliances perform as designed.
We’d like to take a closer look and offer further assistance. Please reach out to our Customer Care Team by phone at 1-(877) 435-3287 (Monday–Friday, 8:30 a.m. to 8 p.m. ET) or via live chat on our website at https://www.electrolux.com/en/contact-us for real-time support.
Best Regards,
Ruth
We appreciate your patience and the opportunity to help ensure your appliances perform as designed.
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Great freezer- easy to keep organized
on November 3, 2025
Posted by: TexasPhil
from Granbury TX
[This review was collected as part of a promotion.] Only owned it for 2 weeks. love the shelves and the accessibility to your goods. Ice maker shelves are a little clumsy to move, but we have it figured out...really like having the 2 full trays
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, November 4, 2025
Thank you for sharing your feedback! We’re so glad to hear you’re enjoying your new Frigidaire Single-Door Freezer and finding the shelves and storage space convenient. We appreciate your note about the ice maker shelves — it’s great that you found a setup that works for you. We hope you continue to enjoy the easy access and organization your new freezer provides! If you have additional questions or concerns, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Big and beautiful
on November 30, 2025
Posted by: JSDenver
from Denver
[This review was collected as part of a promotion.] This is my second Electrolux tower freezer. Icemaker has been moved to a much better location because I’m only a little over 5 feet tall.! The dark interior is gorgeous with the LED lighting and much less harsh on your eyes particularly for middle of the night ice cream. I never again would want a second freezer in my garage or basement. This one holds an army of food.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, December 2, 2025
Thank you so much for sharing your experience, JSDenver! We’re thrilled to hear that your new Electrolux tower freezer is such a perfect fit for your home. It’s great to know that the icemaker placement works well for you and that you’re enjoying the LED lighting and spacious interior, especially for those late-night ice cream cravings!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your kind words, and enjoy your perfectly organized freezer! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your kind words, and enjoy your perfectly organized freezer! - Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
5
on January 31, 2026
Posted by: LKane
from Seattle, WA
[This review was collected as part of a promotion.] After having 2 consecutive "garage ready" freezers die within 3 years of purchase I searched for something more commercial grade. Unfortunately I'm very space constrained and most models are too tall to fit. Fortunately this one works, barely. I am concerned about the fact that it only comes with a 2 year warranty but the build quality seems good. It looks great, runs quiet, and has all the features I need.
Response from www.electrolux.comBy Rox, Online Outreach Specialist, February 2, 2026
Thank you for sharing your experience, LKane! We’re glad to hear your new Electrolux freezer fits your space, runs quietly, and meets your needs. We understand your concerns about the warranty and appreciate your feedback on build quality and design—it’s very valuable to us as we continue improving our products.
If you ever have questions or need assistance, please connect with us via live chat at www.electrolux.com, or call our Customer Care Team at 1-877-435-3287, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re happy to help in any way we can.
-Rox
If you ever have questions or need assistance, please connect with us via live chat at www.electrolux.com, or call our Customer Care Team at 1-877-435-3287, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re happy to help in any way we can.
-Rox
Written by a customer while visiting www.electrolux.com
Customer Rating
5
really enjoying our purchase!
on March 2, 2026
Posted by: debs79
from North Jersey
[This review was collected as part of a promotion.] I love that I have so much room for so many items, and everything is easily visible when opening the freezer door
Response from www.electrolux.comBy Sam, Online Outreach Specialist, March 3, 2026
Hello debs79!
Thank you for taking the time to share your positive feedback about your Electrolux 19 Cu. Ft. Single-Door Freezer (Model EI33AF80WS).
We’re delighted to hear that you love the spacious interior and how easily visible and accessible your items are when opening the freezer door. Thoughtful storage design and convenience are key features of this model, and it’s wonderful to know they’re making a difference in your daily use.
We truly appreciate you choosing Electrolux and for sharing your experience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for taking the time to share your positive feedback about your Electrolux 19 Cu. Ft. Single-Door Freezer (Model EI33AF80WS).
We’re delighted to hear that you love the spacious interior and how easily visible and accessible your items are when opening the freezer door. Thoughtful storage design and convenience are key features of this model, and it’s wonderful to know they’re making a difference in your daily use.
We truly appreciate you choosing Electrolux and for sharing your experience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great Purchase
on March 21, 2026
Posted by: BMoney71
from Chicago, IL
[This review was collected as part of a promotion.] Having a full size freezer in the kitchen is a game changer for us. We buy in quantity and freeze a lot of food, and having it available in the kitchen is fantastic. I highly recommend this freezer and the refrigerator that goes with it.
Response from www.electrolux.comBy John, Online Outreach Specialist, March 24, 2026
Hi, BMoney71. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you have any additional questions or concerns, please don’t hesitate to reach out to us for further assistance. You can connect with us via Live Chat at www.electrolux.com or call 1-877-435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to help. -John
Written by a customer while visiting www.electrolux.com