Same with the other review we have trouble with the remote. It is hard to access channels and the volume and channels always get bumped out especially when i turn my internet on from phone. They dont make remotes or tvs that are easy for people anymore where you can just enter channel numbers and also use the dot or enter you have to scan through other channels to get to yours. Frustrating especially for my mom who's older.
I bought this TV for my older sister who has dementia and the romu remote makes it impossible for her to navigate the channels. All she wants is live tv n when you go into live TV it jumps to channel 432 and she has to arrow down 400 times threw the guide to get to local channels. The remote sucks for live TV since all the other streaming channels are also included in the list. I've set favorites channels and even day they wiped out. She gets very frustrated and says she just wants the number pad to pu channels in the channel number. Sorry Phillips but it's not easy to navigate channels with roku remote.